Assessment 04
Semester 01 (2024)
Lessons 01 to 05 on the myUnisa module site and the
corresponding sections in the prescribed book
Due date: 29 April 2024 at 21:00
Remember that your answers should relate to the case study, scenario or news report relevant to
each question. You will not be awarded marks for simply copying and pasting information from the
related lesson, chapter in your prescribed book or any other source.
, Table of Contents
Introduction ............................................................................................................................................ 1
Question 1 ............................................................................................................................................... 1
1.1 Components of the communication process......................................................................... 1
1.2 Type of communication ......................................................................................................... 1
1.3 Obstacle(s) to successful communication.............................................................................. 2
1.4 Level of participation evident in the scenario ....................................................................... 3
Question 2 ............................................................................................................................................... 3
2.1 Technique of worker participation......................................................................................... 3
2.2 Employee participation.......................................................................................................... 4
QUESTION 3 ............................................................................................................................................ 4
3.1 Type of Strike ......................................................................................................................... 4
3.2 Main causes of the conflict .................................................................................................... 4
3.3 Types of conflict that occurs in the news report. .................................................................. 6
3.4 Stage of conflict ..................................................................................................................... 7
3.5 Potential consequences for the NEHAWU members............................................................. 7
Conclusion ............................................................................................................................................... 8
Reference ................................................................................................................................................ 8