MNO3701 Assessment 01
Started on Thursday, 9 April 2024, 9:20 AM
State Finished
Completed on Thursday, 9 April 2024, 12:54 AM
Time taken 3 hour 34 mins
Marks 18.00/20.00
Grade 90.00 out of 100.00
Question 1
Question text
Which option can be classified as a transformed resource?
1. Information
2. Operations managers
3. Facilities
4. Staff
5. Globalisation
Clear my choice
Question 2
Question text
Identify the correct statement(s).
a. Within the production and operations management process, mapping is needed to
expose the reality of process behaviour.
b. Throughput time in production and operations management is calculated by
multiplying cycle time and work-in-progress.
c. Design within production and operations management should always be judged on its
quality, speed, dependability, flexibility and cost.
d. Within production and operations management, continuous processes refer to low
volume and high variety.
e. The project process within production and operations management refers to high
volume and low variety.
1. a
2. a, b
3. a,b, c
4. a, b, c, d
5. a, b, c, d, e
Clear my choice
, Question 3
Question text
Flexibility means being able to change in some way. Which of the following are included
in flexibility in production and operations management?
a Product/service flexibility – the operation's ability to introduce new or modified
products and services.
b Interest rate flexibility – the operation's ability to adjust to interest rate fluctuations
when manufacturing products.
c Mix flexibility – the operation's ability to produce a wide range or mix of products
and services.
d Volume flexibility – the operation's ability to change its level of output or activity to
produce different quantities or volumes of products and services over time.
e Delivery flexibility – the operation's ability to change the timing of delivery of its
services or products.
1. a, b, c
2. a, b, c, d
3. a, b, c, d, e
4. a, c, d, e
5. a, b, d, e
Clear my choice
Question 4
Question text
Which option is a competitive factor for an operations strategy? (Tip: see chapter 3 of
Slack et al 2017).
1. Regular radio advertisements
2. New and expensive premises
3. Low product prices
4. Employing young people (18 – 25 years)
5. Restructuring
Clear my choice
Question 5
Question text
Identify the correct statement(s).
a Operations managers do not need to know the technical details of all technologies,
but they do need to know the answers to four key questions: What does it do? How does
it do it? What advantages does it give? What constraints does it impose?
b An unimportant element in understanding process technologies is understanding
their implications for the operations where they will be used.
c When process technologies are implemented, it is unnecessary to allow for the
adjustment costs of implementation.
Started on Thursday, 9 April 2024, 9:20 AM
State Finished
Completed on Thursday, 9 April 2024, 12:54 AM
Time taken 3 hour 34 mins
Marks 18.00/20.00
Grade 90.00 out of 100.00
Question 1
Question text
Which option can be classified as a transformed resource?
1. Information
2. Operations managers
3. Facilities
4. Staff
5. Globalisation
Clear my choice
Question 2
Question text
Identify the correct statement(s).
a. Within the production and operations management process, mapping is needed to
expose the reality of process behaviour.
b. Throughput time in production and operations management is calculated by
multiplying cycle time and work-in-progress.
c. Design within production and operations management should always be judged on its
quality, speed, dependability, flexibility and cost.
d. Within production and operations management, continuous processes refer to low
volume and high variety.
e. The project process within production and operations management refers to high
volume and low variety.
1. a
2. a, b
3. a,b, c
4. a, b, c, d
5. a, b, c, d, e
Clear my choice
, Question 3
Question text
Flexibility means being able to change in some way. Which of the following are included
in flexibility in production and operations management?
a Product/service flexibility – the operation's ability to introduce new or modified
products and services.
b Interest rate flexibility – the operation's ability to adjust to interest rate fluctuations
when manufacturing products.
c Mix flexibility – the operation's ability to produce a wide range or mix of products
and services.
d Volume flexibility – the operation's ability to change its level of output or activity to
produce different quantities or volumes of products and services over time.
e Delivery flexibility – the operation's ability to change the timing of delivery of its
services or products.
1. a, b, c
2. a, b, c, d
3. a, b, c, d, e
4. a, c, d, e
5. a, b, d, e
Clear my choice
Question 4
Question text
Which option is a competitive factor for an operations strategy? (Tip: see chapter 3 of
Slack et al 2017).
1. Regular radio advertisements
2. New and expensive premises
3. Low product prices
4. Employing young people (18 – 25 years)
5. Restructuring
Clear my choice
Question 5
Question text
Identify the correct statement(s).
a Operations managers do not need to know the technical details of all technologies,
but they do need to know the answers to four key questions: What does it do? How does
it do it? What advantages does it give? What constraints does it impose?
b An unimportant element in understanding process technologies is understanding
their implications for the operations where they will be used.
c When process technologies are implemented, it is unnecessary to allow for the
adjustment costs of implementation.
