EPP2601
Assignment 1 Semester 1 2024
Unique Number: 638736
Due Date: 22 March 2024
Question 1
Listening skills are an essential aspect of effective communication, and they play a crucial
role in various aspects of life, including professional settings, personal relationships, and
crisis management. The case study of the 2021 July unrest in South Africa provides a real-
life scenario where the application of listening skills had both advantageous and
disadvantageous outcomes. This essay will discuss the advantages and disadvantages of
listening skills based on the events described in the case study, and how they impacted
the overall situation.
DISCLAIMER & TERMS OF USE
1. Educational Aid: These study notes are designed to serve as educational aids and should not be considered as a
substitute for individual research, critical thinking, or professional guidance. Students are encouraged to
conduct their own extensive research and consult with their instructors or academic advisors for specific
assignment requirements.
2. Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the
information provided in these study notes, the seller cannot guarantee the completeness or correctness of all
the content. It is the responsibility of the buyer to verify the accuracy of the information and use their own
judgment when applying it to their assignments.
3. Academic Integrity: It is crucial for students to uphold academic integrity and adhere to their institution's
policies and guidelines regarding plagiarism, citation, and referencing. These study notes should be used as a
tool for learning and inspiration, but any direct reproduction of the content without proper acknowledgment and
citation may constitute academic misconduct.
4. Limited Liability: The seller of these study notes shall not be held liable for any direct or indirect damages,
losses, or consequences arising from the use of the notes. This includes, but is not limited to, poor grades,
academic penalties, or any other negative outcomes resulting from the application or misuse of the information
provided.
]
Assignment 1 Semester 1 2024
Unique Number: 638736
Due Date: 22 March 2024
Question 1
Listening skills are an essential aspect of effective communication, and they play a crucial
role in various aspects of life, including professional settings, personal relationships, and
crisis management. The case study of the 2021 July unrest in South Africa provides a real-
life scenario where the application of listening skills had both advantageous and
disadvantageous outcomes. This essay will discuss the advantages and disadvantages of
listening skills based on the events described in the case study, and how they impacted
the overall situation.
DISCLAIMER & TERMS OF USE
1. Educational Aid: These study notes are designed to serve as educational aids and should not be considered as a
substitute for individual research, critical thinking, or professional guidance. Students are encouraged to
conduct their own extensive research and consult with their instructors or academic advisors for specific
assignment requirements.
2. Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the
information provided in these study notes, the seller cannot guarantee the completeness or correctness of all
the content. It is the responsibility of the buyer to verify the accuracy of the information and use their own
judgment when applying it to their assignments.
3. Academic Integrity: It is crucial for students to uphold academic integrity and adhere to their institution's
policies and guidelines regarding plagiarism, citation, and referencing. These study notes should be used as a
tool for learning and inspiration, but any direct reproduction of the content without proper acknowledgment and
citation may constitute academic misconduct.
4. Limited Liability: The seller of these study notes shall not be held liable for any direct or indirect damages,
losses, or consequences arising from the use of the notes. This includes, but is not limited to, poor grades,
academic penalties, or any other negative outcomes resulting from the application or misuse of the information
provided.
]
