CPI Verbal Escalation Continuum -Answer-1. Questioning
2. Refusal-set limits
3. Release (isolate/call aside/allow to vent)
4. Intimidation
5. Tension Reduction
Keys to Setting limits -Answer-1. REasonable 2. Simple 3. Enforceable
Verbal intervention tips (Dos) -Answer-1. Set limits / 2. consistent / 3. Calm / 4. allow for
silence / 5. Fair / 6. Listen / Monitor Paraverbals
Verbal intervention tips (Don'ts) -Answer-1. back into corner // 2. dismiss 3. make
assumptions / 4. be Insincere/phony
Empathetic listenting (5) -Answer-1. Undivided attention 2. non-judgemental 3. Allow for
silence 4. listen for real message 5. restate / paraphrase
Precipitating Factors Internal/external -Answer-Internal -- causes of behavior
external -- little or no control
Rational Detachment -Answer-1. stay in control of own behavior
2. Not take what kids do personally
Integrated Experience -Answer-our behavior effects kids behavior and vice versa
Unit VI. staff fear and anxiety (unproductive) -Answer-1. Freezing 2. Over react
(physically or psychologicaly) 3. Inappropriateness 4. Know what makes you afraid 5.
Team Approach
Unit VI. staff fear and anxiety (productive) -Answer-1. increase in strength and speed