100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached 4.2 TrustPilot
logo-home
Exam (elaborations)

COM2601 Assignment 3 PORTFOLIO (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED

Rating
-
Sold
1
Pages
13
Grade
A+
Uploaded on
05-02-2024
Written in
2023/2024

Well-structured COM2601 Assignment 3 PORTFOLIO (ANSWERS) Semester 2 2024 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!)..... QUESTION 1 COMPANY PROFILE [5] 1 Write a brief background on the company you have chosen to observe. (5) QUESTION 2 COMMUNICATION IN THE ORGANISATION [20] 2.1 Briefly discuss the difference between formal and informal networks. (4) 2.2 Identify the formal and informal channels of communication within your chosen organisation. Also indicate if you think these communication channels are appropriate for the specific organisation. (6) 2.3 Describe the flow of communication within organisations in general, with specific reference to upward, downward and horizontal flow of communication within organisations. (6) 2.4 How would you describe the flow of communication in the organisation you visited? Illustrate your answer by drawing an organogram of the flow of communication within the organisation. (Use networks or channels of communication as guidelines.) (4) QUESTION 3 THEORETICAL APPROACHES TO ORGANISATIONAL MANAGEMENT [20] By observing organisational aspects in your selected organisation, you would have noticed a specific managerial approach and accompanying communication approach. 3.1 Differentiate between the three management approaches that are often identified in organisations. Explain your answer by defining each approach, identifying the principles of each approach and describing the nature of communication of each approach. (10) 3.2 What management approach is evident in your organisation? Substantiate your answer with examples from your observation of this organisation. (5) 3.3 With reference to the managerial approach discussed in question 3.2, discuss the communication approach that is evident in your organisation. In your opinion, do you feel that this communication approach is best suited for reaching organisational objectives? Give reasons for your answer. (5) COM2601/101/3/2024 17 QUESTION 4 ORGANISATIONAL CULTURE [15] 4.1 Many people do not know the difference between “culture” and “climate”, and sometimes even use these words synonymously. However, culture and climate are different concepts. Define and differentiate between the following terms: 4.1.1 Define organisational culture and climate. (2) 4.1.2 Differentiate between organisational culture and climate. (3) 4.2 Communication plays a pivotal role in facilitating people’s understanding of the various elements of organisational culture. This understanding is important for how members of an organisation interact, not only with each other, but also with external stakeholders. Briefly discuss and provide examples of any five elements that exhibit organisational culture. (10) QUESTION 5 THE THEORY AND PRACTICE OF ASSESSING ORGANISATIONAL CULTURE [25] According to Grunig and Grunig (2011), no organisation’s communication is ever completely excellent. Thus, there is always an opportunity for improvement. By conducting research, a researcher is able to identify, which aspects of organisational communication can be developed further. With the above in mind, identify an internal communication problem within the organisation and critically discuss how you would proceed with compiling a research proposal, by completing steps 1–4 of the research process. (Remember to read through examples provided in the prescribed book.) (25) QUESTION 6 DIARY ENTRY [5] Based on question 5, complete a diary entry addressing the questions below: 6.1 Based on your observation of the organisation, what communication challenges are being experienced? (3) 6.2 Make recommendations on how your chosen organisation can improve their communication process. (2)

Show more Read less










Whoops! We can’t load your doc right now. Try again or contact support.

Document information

Uploaded on
February 5, 2024
Number of pages
13
Written in
2023/2024
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

Content preview

COM2601
PORTFOLIO Semester 1 2024
Unique Number:
Due Date: 2024

INTRODUCTION

The portfolio is based on the organisation called SABC (South African Broadcasting
Corporation), looking at the history of the organisation and what services it offers to the public
, spending a day at the organisation to understand the organogram, and learning about the
theory approaches from management. Looking how they operate; their culture in the
organisation. The answered question will give an insight and example gives of the SABC.




DISCLAIMER & TERMS OF USE
1. Educational Aid: These study notes are designed to serve as educational aids and should not be considered as a
substitute for individual research, critical thinking, or professional guidance. Students are encouraged to
conduct their own extensive research and consult with their instructors or academic advisors for specific
assignment requirements.
2. Personal Responsibility: While every effort has been made to ensure the accuracy and reliability of the
information provided in these study notes, the seller cannot guarantee the completeness or correctness of all
the content. It is the responsibility of the buyer to verify the accuracy of the information and use their own
judgment when applying it to their assignments.
3. Academic Integrity: It is crucial for students to uphold academic integrity and adhere to their institution's
policies and guidelines regarding plagiarism, citation, and referencing. These study notes should be used as a
tool for learning and inspiration, but any direct reproduction of the content without proper acknowledgment and
citation may constitute academic misconduct.
4. Limited Liability: The seller of these study notes shall not be held liable for any direct or indirect damages,
losses, or consequences arising from the use of the notes. This includes, but is not limited to, poor grades,
academic penalties, or any other negative outcomes resulting from the application or misuse of the information
provided.

]

, For additional support +27 81 278 3372




TABLE OF CONTENTS
1. INTRODUCTION ........................................................................................................ 7
1.1. Company profile................................................................................................... 7
2. COMMUNICATION IN THE ORGANISATION ........................................................... 8
2.1. Difference between formal and informal networks ............................................... 8
2.2. Formal and informal channels of communication in SABA .................................. 8
2.3. Flow of communication within organisations in general ....................................... 9
2.3.1. Upward directional flow of communication within the organisation. ............... 9
2.3.2. Downward directional flow of communication within the organisation. .......... 9
2.3.3. Horizontal directional flow of communication within the organisation. ........... 9
2.4. Flow of communication in SABC.......................................................................... 9
3. THEORETICAL APPROACHES TO ORGANISATIONAL MANAGEMENT ............. 10
3.1. Three management approaches that are often identified in organisations ........ 10
3.1.1. Classical management approach ................................................................ 10
3.1.2. Humanistic management approach ............................................................. 11
3.1.3. The knowledge management approach ...................................................... 11
3.2. Management approach is evident in SABC ....................................................... 11
3.3. Communication approach that is evident in SABC ............................................ 12
4. ORGANISATIONAL CULTURE................................................................................ 12
4.1. Difference between “culture” and “climate” ........................................................ 12
4.1.1. Define organisational culture and climate .................................................... 12
4.1.2. Difference between organisational culture and climate. .............................. 12
4.2. Five elements that exhibit organisational culture ............................................... 13
5. THE THEORY AND PRACTICE OF ASSESSING ORGANISATIONAL CULTURE 14
6. DIARY ENTRY ......................................................................................................... 15
6.2. Communication challenges are being experienced in SABC ............................. 15
6.3. Recommendations for SABC ............................................................................. 15
7. CONCLUSION ......................................................................................................... 15
8. REFERENCES ......................................................................................................... 16

, For additional support +27 81 278 3372

INTRODUCTION

The portfolio is based on the organisation called SABC (South African Broadcasting
Corporation), looking at the history of the organisation and what services it offers to the public ,
spending a day at the organisation to understand the organogram, and learning about the theory
approaches from management. Looking how they operate; their culture in the organisation. The
answered question will give an insight and example gives of the SABC.



Company profile


SABC South African Broadcasting Corporation is the public broadcaster in South Africa, and
provides 19 radio stations as well as five television broadcasts to the general public. It is one of
largest of South Africa's state owned enterprise. Established 1936
The SABC has two distinct service : PBS : Public Broadcasting Service 18 Radio stations and 4
TV channels ,PCS :Public Commercial Service 3 Radio stations and 1 TV Channel.
Vision, Mission & Values
Vision
To become the leading, credible voice and face of the nation and the continent
Mission
A high-performing, financially viable, digitised, national public broadcaster that provides
compelling informative, educational and entertaining content via all platforms.
Values
RESPECT
Respect will be our currency in our engagements internally and externally
TRUST
We will cultivate an environment of trust with each other
INTEGRITY
We will always do what is right
QUALITY
The quality of our work will be of the highest standard
The main object of the Corporation is to supply broadcasting and information services and
services that are ancillary thereto, to the general public in the Republic of South Africa and
beyond its borders and to achieve the objectives as set out in the Broadcasting Act 4 of 1999,
as amended, („Broadcasting Act‟) in accordance with the objectives set out in the Independent
Broadcasting Authority Act 153 of 1993, as amended, that are directly relevant to the

Get to know the seller

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
Edge
View profile
Follow You need to be logged in order to follow users or courses
Sold
9674
Member since
2 year
Number of followers
4252
Documents
2648
Last sold
23 hours ago

4,2

1176 reviews

5
663
4
236
3
177
2
27
1
73

Recently viewed by you

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their exams and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can immediately select a different document that better matches what you need.

Pay how you prefer, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card or EFT and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Frequently asked questions