Case Study: Barilla
1. Describe Barilla's supply chain. Which problems is Barilla experiencing and what
are the underlying reasons for the problems?
Barilla, a renowned Italian food company known for its pasta, sauces, and baked goods,
adopts a vertically integrated supply chain approach. This allows Barilla to maintain con-
trol over crucial stages, such as sourcing raw materials, manufacturing, and distribution.
By doing so, Barilla ensures consistent product quality, operational efficiency, and the
ability to swiftly respond to market needs. Through careful management, Barilla delivers
exceptional products and ensures global customer satisfaction.
However, Barilla had problems in its supply chain for example:
a) Fluctuations in demand: Barilla faces demand fluctuations caused by seasonality,
promotions, and diverse ordering patterns from wholesalers and retailers, making
demand forecasting and production planning challenging.
b) Bullwhip Effect: Demand volatility triggers the bullwhip effect, amplifying demand
fluctuations and causing inefficiencies in inventory management and production
within the supply chain.
c) Insufficient exchange of information: Barilla's supply chain faces communication
and collaboration challenges among suppliers, distributors, and retailers. This lack
of visibility and coordination worsens the bullwhip effect and negatively impacts
overall supply chain performance.
d) Rare batch orders: Barilla's distributors place infrequent and large batch orders,
further contributing to demand variability and inventory imbalances.
The underlying reasons for these problems include:
a) Advertising strategies: Barilla's frequent promotional activities incentivize distrib-
utors and retailers to place large, one-time orders to take advantage of discounts.
This creates demand peaks that are difficult to manage effectively.
b) Resistance to change and lack of trust: Retailers are reluctant to adopt Barilla's in-
novative approach, such as the Just-In-Time Distribution (JITD) system, which re-
quires them to share sales data and allow Barilla to manage their inventory.
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