ASQ Questions with correct answers

High-quality companies are more productive than low-quality companies. Correct Answer-Research suggests which of the following regarding productivity as measured by units produced per labor-hour? A. Quality only affects productivity when 100% of the goods are defect free. B. High-quality companies are more productive than low-quality companies. C. High-quality companies are less productive than low-quality companies. D. Quality is unrelated to productivity. higher warranty costs Correct Answer-Which of the following DOES NOT increase profit by improving quality? A. flexible pricing B. higher warranty costs C. increased productivity D. improved reputation the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs. Correct Answer-The American Society for Quality (ASQ) defines quality as A.