CYBERSECURITY EXAM QUESTIONS AND ANSWERS

At a restaurant, a waiter gives you a free desert because "you are awesome," in the hopes that you might give a better tip. This is an example of which principle of influence? - Answer- Reciprocity An airline announced they would discontinue a flight that was no longer profitable. The very next day, bookings for that flight increased dramatically. This is an example of which principle of influence? - Answer- Scarcity A hotel is able to increase the number of customers who reuse towels by putting a note in their room telling that most of their other customers also share towels. This is an example of which principle of influence? - Answer- Consensus When negotiating business contracts, agreements were nearly twice as likely when negotiators took time to establish relationships. This is an example of which principle of influence? - Answer- Liking When we are lost, confused, or unsure, we generally look to others to see how they are acting for cues for what we should be doing. This is an example of which principle of influence? - Answer- Social proof Someone makes a small request of you and you grant it. Then they make a similar, but larger request of you and you feel obligated to grant it too. This is an example of which principle of influence? - Answer- Consistency Which principle of influence depends on creating feelings of debt? - Answer- Reciprocity Food companies often provide free samples because they know people are more likely to buy their product after receiving a free sample. This is an example of which principle of influence? - Answer- Reciprocity A telephone solicitor asks you for a large amount of money for a very good cause. You say you cannot afford that much. The solicitor then asks for a small amount of money. This is an example of which principle of influence? - Answer- Concession Which