Fire Officer II State Exam Study Guide Rated A+

Fire Officer II State Exam Study Guide Rated A+ In the Blake and Monton Managerial Grid _____ sees a high level of concern for either people or results as too extreme and tries to moderate both in the workplace Status Quo What does the accommodating person demonstrate, according to the Blake and Mouton Managerial Grid? Low concern for results, high concern for people The USFA has adopted a national goal of a _____ reduction in fatalaties over a 10 year period. 50% What is the name of the program developed by the NFFF to prevent LODD? Everyone Goes Home What is the term used for the process of setting standards and evaluating performance against those standards? Performance Management What is one of the areas of a structured probationary program monthly firefighting assessment? Progress in learning the district When fire fighters receive substandard evaluations, the municipality sometimes requires _____ take place over 120 days. Work improvement plan What is one typical characteristic of fire fighters that officers can use as a stimulant in positive discipline? Compettiveness What kind of evaluation error is it when fire fighters are evaluated based on the officers personal ideas instead of the classified job standards? Frame of reference What type of evaluation error occurs when the officer rates the employee based on race, gender, religion, age, or disability? Bias What agency launched a web-based system in 2005 to report near misses? IAFC (International Association of Fire Chiefs) _____is an effective strategy a fire officer can use as positive discipline. Empowerment What does Peter Drucker say about questioning the value of any given organizational activity? It is good to do so once a year What type of feedback is obtained from students at the conclusion of the training, usually in the form of a short survey? Immediate What is the term for a proposed increase in spending to provide additional resources? Supplemental budget request When is a public educational presentation successful? When there is an observable change in behavior What is the primary responsibility of fire officers? Supervising the company while assigned tasks are being performed If an incident commander has established divisions or groups at an incident and is still having span of control difficulties, what other level of supervision can be established? Branches In those cases where fire cause is determined, what cause accounts for the largest number of fires? Cooking In what type of buildings do the majority of civilian deaths occur? Single-family dwellings Which NFPA covers the Incident Management System? NFPA 1561 What is one of the NIMS five components? Resource Management The Wagner-Connery Act of 1935 defined five types of unfair labor practices. What is one of them? Not hiring union members CRM advocates speak directly, yet in a manner that does not _____. Challenge the authority of a superior In addition to naturalistic decision making, what is the other decision making model fire ground commanders use? Recognition primed Who has the best opportunity to improve the safety and effectiveness of the fire operations? The fire officer If fire officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first? Nothing; they should go ahead and make a decision What can a fire officer develop to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter's injury or death? Incident Action Plan How can the balance of power between labor and management be best described during the 20th century? It has swung back and forth like a pendulum A philosophical shift in labor management relationships is moving away from confrontational strategies to _____. Cooperative relationships Which of the following is NOT a phase of the accident investigation? Employee administrative action What are the most common activities being performed when fire fighters are injured? Extinguishing fire and suppression support How relevant is stress in contributing to fire fighters death? It is one of the leading causes What is the most important reason for establishing and maintaining an effective incident command structure at every incident? Situational awareness Most state fire service professional certification systems are based on _____. NFPA standards Evaluations are performed to ensure that each fire fighter knows the performance expected on the job and _____. Where he/she stands relative to those expectations How is positive discipline reinforced? By recognizing improved performance and rewarding excellent performance When Tom Peters described what he saw at a business as "management by walking around," did he mean that in a complimentary or unflattering way? Complimentary, Management should know what is going on The goal of public safety education is to _____. Prevent injury, death, and loss due to fire or other types of incidents A _____ is described as a document developed by gathering general and detailed data used by responding personnel and to determine resources and actions necessary to mitigate anticipated emergencies. Pre-incident plan What is the first step when establishing a local public education program? To identify the fire or life-safety problem Pre-Incident plans must coordinate with the _____. Facilities own emergency action plan Other than simply presenting information about a particular building, what is another purpose of pre-incident plans? To identify in advance suitable strategies, tactics, and actions What is the first step in brainstorming? Writing out the problem statement In the five step process of decision making, what step comes right before selecting a solution? Generate alternate solutions What is one of the first considerations when planning a news release? Identifying the target audience What is the last step in conducting an incident review? Write a summary What component of ICS outlines the strategic objectives and states how the emergency operations will be conducted? IAP When determining the fuel that was first ignited as part of the cause of the fire, both the type of fuel and the _____ must be identified. Form What did the Norris-LaGuardia Act of 1932 establish? Employers cannot force employees to enter into contracts in order to keep their jobs What is CRM? A behavioral modification training system What are the 5 NIMS components? Command Preparedness Resource management Communication/Information management Ongoing management/Maintenance