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Exam (elaborations)

MNM3709 ASSIGMENT 2Strategic Marketing

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MNM3709Strategic Marketing

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Uploaded on
September 9, 2023
Number of pages
2
Written in
2023/2024
Type
Exam (elaborations)
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Questions & answers

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QUESTION 1: Role Players in the Purchasing Situation

In a purchasing situation, various role players can influence the buying decision. While I don't have
access to the specific case study, I can provide you with a general framework for identifying and
describing role players and their roles:

1. Buyer or Purchaser:

 Practical Description: The individual or entity responsible for making the purchasing
decision.

 Practical Role: Their role is to assess the product's fit with the company's needs,
evaluate pricing, negotiate terms, and ultimately make the purchase decision.

2. User:

 Practical Description: The person or group within the organization who will use the
product.

 Practical Role: Users provide feedback on the product's usability, quality, and
functionality. Their satisfaction with the product can impact future purchases.

3. Influencers:

 Practical Description: Individuals or groups that can sway the purchasing decision
but may not have the final say.

 Practical Role: Influencers can include managers, experts, or other stakeholders who
provide input, recommendations, or concerns that influence the decision-maker.

4. Gatekeepers:

 Practical Description: Individuals who control access to the decision-maker or the
procurement process.

 Practical Role: Gatekeepers manage the flow of information and proposals to the
decision-maker and can expedite or hinder the buying process.

5. Suppliers or Competitors:

 Practical Description: Other companies in the market offering similar products or
services.

 Practical Role: Suppliers and competitors can impact decision-making through
pricing, product quality, and competitive advantages.

QUESTION 2: Bases of Consumer Segmentation

Consumer segmentation involves dividing a market into distinct groups based on certain criteria.
Here are the five bases of consumer segmentation with practical applications:

1. Demographic Segmentation:

 Practical Application: Segment the market based on age, gender, income, and other
demographic factors to tailor marketing messages and product features to specific
groups.

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