United Airlines Ramp Agent Interview Questions & Answers(RATED A)

Explain a time you were in a difficult situation and how did you handle it. - ANSWERIn my psychology course, we were all set to begin a project when everything that could go wrong, did. While some team members panicked and suggested a delay was inevitable, I suggested we all collect ourselves and lay out alternatives for each challenge. We spent the morning taking action on alternatives and were able to start on schedule. It turned out to be a very successful project that our professor even shared with his departmental head. Tell us about yourself and why do you want to work for this company - ANSWERMy name is Boubacar Barry. I have been in the field of customer service for the past several years. I am a Customer Experience Specialist, formerly worked for the Marriott Hotel Chain and Aldo the high end retail store, and I've volunteered at a major Atlanta hospital's Emergency Department. A consistent pattern with each experience were the set of skills I gained in customer service, problem solving, conflict resolution, flexibility, individual and teamwork, communication, leadership, and safety! Prior to applying I researched a number of different airlines. I was impressed by the quality of service Southwest offers and I