BMZ ACADEMY
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
1. Discuss how the owner of the small business you have visited, manages the
business’s human resources. Do you think is there a need for improvement? If
yes, provide recommendations for improvement. (15)
A sound business plan is key to keeping the small-business owner in touch with all
areas of his or her business (Webb, et al., 2020). Hiring, training, and managing
employees is another important responsibility because the owner’s role may change
over time. As the company grows, others will make many of the day-to-day decisions
while the owner focuses on managing employees and planning for the firm’s long-term
success. The owner must constantly evaluate company performance and policies in
light of changing market and economic conditions and develop new policies as
required. They must also nurture a continual flow of ideas to keep the business
growing. The types of employees needed may change too as the firm grows. For
instance, a larger firm may need more managerial talent and technical expertise.
Hiring system
Attracting good employees is more difficult for a small firm, which may not be able to
match the higher salaries, better benefits, and advancement potential offered by larger
firms. Small companies need to be creative to attract the right employees and convince
applicants to join their firm (Ostrom, 2020). Once they hire an employee, small-
business owners must make employee satisfaction a top priority in order to retain good
people. A company culture that nurtures a comfortable environment for workers,
flexible hours, employee benefit programs, opportunities to help make decisions, and
a share in profits and ownership are some ways to do this.
Recommendations for improvement
Training and developing employees
The training and development process starts the moment the employee has been
recruited. Any training process needs to help the employee to perform and achieve set
objectives in the workplace (Shaher & Ali, 2020). Employee training refers to planned
efforts to help workers master the knowledge, skills and behaviour that they need to
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
2
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
1. Discuss how the owner of the small business you have visited, manages the
business’s human resources. Do you think is there a need for improvement? If
yes, provide recommendations for improvement. (15)
A sound business plan is key to keeping the small-business owner in touch with all
areas of his or her business (Webb, et al., 2020). Hiring, training, and managing
employees is another important responsibility because the owner’s role may change
over time. As the company grows, others will make many of the day-to-day decisions
while the owner focuses on managing employees and planning for the firm’s long-term
success. The owner must constantly evaluate company performance and policies in
light of changing market and economic conditions and develop new policies as
required. They must also nurture a continual flow of ideas to keep the business
growing. The types of employees needed may change too as the firm grows. For
instance, a larger firm may need more managerial talent and technical expertise.
Hiring system
Attracting good employees is more difficult for a small firm, which may not be able to
match the higher salaries, better benefits, and advancement potential offered by larger
firms. Small companies need to be creative to attract the right employees and convince
applicants to join their firm (Ostrom, 2020). Once they hire an employee, small-
business owners must make employee satisfaction a top priority in order to retain good
people. A company culture that nurtures a comfortable environment for workers,
flexible hours, employee benefit programs, opportunities to help make decisions, and
a share in profits and ownership are some ways to do this.
Recommendations for improvement
Training and developing employees
The training and development process starts the moment the employee has been
recruited. Any training process needs to help the employee to perform and achieve set
objectives in the workplace (Shaher & Ali, 2020). Employee training refers to planned
efforts to help workers master the knowledge, skills and behaviour that they need to
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
2
