MERA CUSTOMER SERVICE SCREENING TEST Question with complete solution 2023

MERA CUSTOMER SERVICE SCREENING TEST Question with complete solution 2023What Question do you ask to get feedback to see if the computer software met expectations of the customer? How has the software worked for what you were using it for? A new customer comes into your department, but you are helping another customer. You Should: Acknowledge the new customers presence with eye contact and/or a brief comment that you'll be right with him. Which of the following would be the best option when trying to find out what a customer wants to buy? Are you looking for anything special? A good reason for creating an opening for discussion is to: Get to know what the customer wants The best way to talk to a new customer is to: Match what you say and your tone of voice to her personality Three ways to create a positive impression of you an the store include: Complimenting the customer's taste; assuring the customer that he is the expert; and: Indicating that based on your professional product knowledge, you feel his purchases are worthwhile A retail association sees that an electrical socket has wires exposed in an area where customers shop. The retail associate must Secure the area and report the situation to management If the customer isn't shopping alone, you can include the rest of the party by: Giving other service to those in the party , such as offering a chair or a cup a refreshment