2023 Cigna Recertifications correctly answered

2023 Cigna Recertifications correctly answeredWhich of the following customer profiles would best fit any of our PPO plans? Clara, who values network travel and craves choice and flexibility Which of the following is true about Cigna Medicare PPO plans? PCP selection is not required, but strongly encouraged Which of the following is a true statement regarding features of our HMO plans? All of these Which of the following statement(s) is accurate about Cigna Medicare plans? (INCORRECT) Offers a wide range of Medicare and Medicaid products and plans including HMO, HMO-POS, PPO, and stand-alone Part D What are Cigna's guiding principles? (INCORRECT) "Do the right thing, always" Which of the following is true about Cigna Medicare HMO plans? Some HMO plans have referrals. Which of the following is the goal of Cigna Medicare Advantage Incentives? Improving our customers' overall health Which of the following describes the Part D Senior Savings Model (SSM) Helps Medicare beneficiaries save on insulin Which of the following should a Medicare sales agent rely on for the most accurate plan information? Summary of Benefits Which statement(s) describe the Cigna Dental Allowance? Offers customers a discount if using a Cigna Dental Health provider. Offers preventive and comprehensive from any licensed dentist except if on exclusion and preclusion list. Which of the following does Cigna seek to ensure in order to improve the health, well-being, and peace of mind of those we serve? ALL OF THESE Making health care simple Making health care affordable Making health care predictable Which PDP plan is designed for customers who are receiving Extra Help and need basic protection? Secure Rx Which description(s) are accurate about the Caregiver Support program? BOTH Provides a support system for our members and their caregivers through resources available through a digital application used by the customer's caregivers. Provides a support system for our members and their caregivers through resources available through 1:1 coaching What is the Cigna Healthy Today card? One flex card solution for Cigna Medicare customers' to access multiple supplemental benefits Which of our products offer choice, flexibility, open-access network, out of network/travel access and no referrals? PPO plans Cigna provides well-publicized disciplinary standards. Which of the following represents all the disciplinary actions that employees, contracted agents, and subcontractors who do not comply with CMS and Cigna's rules, regulations, policies and procedures may face? Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties. What is the first step if the SDAC committee determines a violation is founded? The agent will be required to undergo remediation. Which of the following best describes the term "minimum necessary" in reference to PHI? Use only the minimum PHI necessary to conduct business. Which of the following are goals of the Compliance department? ALL OF THE ABOVE Correct compliance problems promptly and effectively. Reduce the potential for re-occurrence. Ensure ongoing compliance. Which of the following are examples of how to keep your technology devices secure? BOTH Secure your wireless connection before transmitting PHI wirelessly via the internet. Never share your login details with anyone Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to report her suspicion to the privacy officer. Turns out after investigation that there really was no disclosure of PHI. Which of these options appropriately describes her actions? She did the right thing; reasonable suspicions of disclosure of PHI should be reported.