USPS SSA Window exam Questions With 100% Correct Answers

What is GIST -Answer- Greet. Inquire, Suggest, Thank What is the postal service mission? -Answer- Provide trusted, affordable universal service Why does the Postal service go by the 24 hr clock? -Answer- To keep process on task to ensure collection and delivery is on time What is the minimum size of a letter -Answer- 3 1/2 x 5 What do you get with Priority Mail Express? -Answer- $100 insurance, 1-2 day delivery Guarantee, Tracking What do you get with USPS Tracking? -Answer- Day and time of delivery What are the color of the money orders? -Answer- Green (domestic) Pink (international) Why would someone need to insure a package? -Answer- Against lost, stolen, or damaged item How long are money orders good for? -Answer- FOREVER What are the 3 P's? -Answer- Personal, Professional, Postal How many keys do you get when you rent a PO Box? -Answer- 2 PO Boxes can be rented for how many months at a time -Answer- 3 months (auto pay) 6 months, 12 months What is Balloon Pricing? -Answer- Very light and very large What are the characteristics for Dimensional Weight Pricing -Answer- Priority, Zone 5-8 and is more than a Cubic foot What is a IRC (International Reply Coupon)? -Answer- a prepaid coupon use to purchase stamp equivalent of current postage rate to other country What would certified mail be used for? -Answer- Important documents such as taxes, court documents. What is restricted delivery? -Answer- when you needed a specific person to sign for item When do you need to fill out a 8105A? -Answer- for money orders purchases in $3000 or more and cashing of $10, 000 in a single day When would you fill out a 8105B -Answer- when a suspicious transaction has taken place What kind of payment can the Post office take? -Answer- Cash, credit/debit cards, money orders, travelers checks, checks (personal and business) What can you not purchase with a credit card? -Answer- Money orders, payment to DOS for passports employee debt, trust funds, etc What is the Max per Domestic money order? -Answer- $1000 What it the Max per International money order? -Answer- Up to $700 What are some trigger words? -Answer- you need to.. its not my problem, I cant/wont What are some calming words? -Answer- I'm sorry... that sounds so frustrating, let me help What is oversized pricing? -Answer- Big and Heavy What is the Max weight the Post office will accept? -Answer- 70 lbs How many bait money orders do you have? -Answer- 3 Why do you have bait money orders? -Answer- to help aid in investigation to help USPIS Where would I go to find out if I can mail a fur coat to China? -Answer- IMM (international Mail Manual) Where do you keep your bait money orders? -Answer- Under your largest bills in your till What is an irregular sized package? -Answer- tube, film photo mailer What is the DMM used for? -Answer- Dom Mail Manual to see how to mail something in the US How often is the Retail digest published -Answer- bi-weekly Where would I go to find out how to hang the POW flag -Answer- Postal bulletin