, Introduction to Business
Management
11th edition
Ancillary material
ISBN 978 019 07 4576 9
P O Box 12119, N1 City, 7463, Cape Town, Republic of South Africa
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
by any means, without the prior permission in writing of Oxford University Press Southern Africa (Pty) Ltd, or as express
permitted by law, or under terms agreed with the appropriate designated reprographics rights organization. Enquiries
concerning reproduction outside the scope of the above should be sent to the Rights Department, Oxford University Pre
Southern Africa (Pty) Ltd, at the address above.
, Chapter 1
The business world and business management
Management
11th edition
Ancillary material
ISBN 978 019 07 4576 9
P O Box 12119, N1 City, 7463, Cape Town, Republic of South Africa
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
by any means, without the prior permission in writing of Oxford University Press Southern Africa (Pty) Ltd, or as express
permitted by law, or under terms agreed with the appropriate designated reprographics rights organization. Enquiries
concerning reproduction outside the scope of the above should be sent to the Rights Department, Oxford University Pre
Southern Africa (Pty) Ltd, at the address above.
, Chapter 1
The business world and business management