C464 WGU Questions and Answers
100% Pass
linear model of communication ✔✔one-way view of communication that assumes a message is
sent by a source to a receiver through a channel
Five phases of linear model of communication ✔✔1. Deciding on the message
2. Encoding the message
3. Transmitting the message
4. Perceiving the message
5. Decoding and assigning meaning to the message
transactional model of communication ✔✔the theory that views communication as a constant
process in which all parties simultaneously play the roles of sender and receiver
3 interrelated skill sets or dimensions of communication competence ✔✔1. Sensing what is
appropriate in a given situation
2. Building and developing communication skills
3. Motivation
3 stages of perception ✔✔selection, organization, interpretation
What is selective exposure? ✔✔the tendency to seek information and media that agree with one's
views and to avoid dissonant information
What is selective attention? ✔✔the focusing of conscious awareness on a particular stimulus
selective recall ✔✔process that occurs when we remember things we want to remember and forget
or repress things that are unpleasant, uncomfortable, or unimportant to us
, selective perception ✔✔The phenomenon that people often pay the most attention to things they
already agree with and interpret them according to their own predispositions.
What is closure? ✔✔The brains tendency to fill in the blanks
What is proximity? ✔✔physical or geographical nearness
What is similarity? ✔✔extent to which we have things in common with others, a predictor of
attraction
What is figure-ground perception? "Figure" ✔✔the perception of figures against a background
What is self-esteem? ✔✔a measure of how much you value, respect, and feel confident about
yourself
What is self-concept? ✔✔all our thoughts and feelings about ourselves, in answer to the question,
"Who am I?"
self-presentation ✔✔presenting the person we would like others to believe we are
What is attribution error ✔✔Using a negative view or reasons to account for our own or others
behavior
What is the fundamental attribution error? ✔✔the mistake we make when we attribute other
people's positive characteristics and successes to external, situational factors, and their negative
characteristics and failures to aspects of who they are
100% Pass
linear model of communication ✔✔one-way view of communication that assumes a message is
sent by a source to a receiver through a channel
Five phases of linear model of communication ✔✔1. Deciding on the message
2. Encoding the message
3. Transmitting the message
4. Perceiving the message
5. Decoding and assigning meaning to the message
transactional model of communication ✔✔the theory that views communication as a constant
process in which all parties simultaneously play the roles of sender and receiver
3 interrelated skill sets or dimensions of communication competence ✔✔1. Sensing what is
appropriate in a given situation
2. Building and developing communication skills
3. Motivation
3 stages of perception ✔✔selection, organization, interpretation
What is selective exposure? ✔✔the tendency to seek information and media that agree with one's
views and to avoid dissonant information
What is selective attention? ✔✔the focusing of conscious awareness on a particular stimulus
selective recall ✔✔process that occurs when we remember things we want to remember and forget
or repress things that are unpleasant, uncomfortable, or unimportant to us
, selective perception ✔✔The phenomenon that people often pay the most attention to things they
already agree with and interpret them according to their own predispositions.
What is closure? ✔✔The brains tendency to fill in the blanks
What is proximity? ✔✔physical or geographical nearness
What is similarity? ✔✔extent to which we have things in common with others, a predictor of
attraction
What is figure-ground perception? "Figure" ✔✔the perception of figures against a background
What is self-esteem? ✔✔a measure of how much you value, respect, and feel confident about
yourself
What is self-concept? ✔✔all our thoughts and feelings about ourselves, in answer to the question,
"Who am I?"
self-presentation ✔✔presenting the person we would like others to believe we are
What is attribution error ✔✔Using a negative view or reasons to account for our own or others
behavior
What is the fundamental attribution error? ✔✔the mistake we make when we attribute other
people's positive characteristics and successes to external, situational factors, and their negative
characteristics and failures to aspects of who they are
