Business Management 1A
BSM1501
Contents
Section A – Questions ....................................................................................................................... 2
Section A – Answers.......................................................................................................................... 5
Section B – Questions ....................................................................................................................... 9
Section B – Answers........................................................................................................................ 21
Section C – Questions ..................................................................................................................... 30
Section C - Answers ........................................................................................................................ 34
Section D – Questions ..................................................................................................................... 37
Section D – Answers........................................................................................................................ 48
, Section A – Questions
Chapter 1
Questions 1 to 5. Match the following concepts in column A with the correct description in columnB.
Column A Column B
1. Perseverance 1) A natural born talent.
2. Gross Domestic Product 2) Carry on in spite of setbacks, difficult situations and
(GDP) problems.
3. Customer service 3) Generating new and usable ideas to solve any
problem or exploit any opportunity.
4. Creativity 4) After-sales service, attention to detail, personal
presentability, attractive premises and user-
friendliness.
5. Aptitude 5) The total production of a country.
6. An intrapreneur can be described as someone who:
a) manages an existing business.
b) is known as a corporate entrepreneur.
c) is responsible for growth.
d) is creative and innovative.
e) takes calculated risks.
Choose the correct combination:
1) a, b, c
2) a, b, e
3) b, c, e
4) b, c, d
7. The franchisor is a/an .
1) entrepreneur
2) intrapreneur
3) small business manager
2
BSM1501
Contents
Section A – Questions ....................................................................................................................... 2
Section A – Answers.......................................................................................................................... 5
Section B – Questions ....................................................................................................................... 9
Section B – Answers........................................................................................................................ 21
Section C – Questions ..................................................................................................................... 30
Section C - Answers ........................................................................................................................ 34
Section D – Questions ..................................................................................................................... 37
Section D – Answers........................................................................................................................ 48
, Section A – Questions
Chapter 1
Questions 1 to 5. Match the following concepts in column A with the correct description in columnB.
Column A Column B
1. Perseverance 1) A natural born talent.
2. Gross Domestic Product 2) Carry on in spite of setbacks, difficult situations and
(GDP) problems.
3. Customer service 3) Generating new and usable ideas to solve any
problem or exploit any opportunity.
4. Creativity 4) After-sales service, attention to detail, personal
presentability, attractive premises and user-
friendliness.
5. Aptitude 5) The total production of a country.
6. An intrapreneur can be described as someone who:
a) manages an existing business.
b) is known as a corporate entrepreneur.
c) is responsible for growth.
d) is creative and innovative.
e) takes calculated risks.
Choose the correct combination:
1) a, b, c
2) a, b, e
3) b, c, e
4) b, c, d
7. The franchisor is a/an .
1) entrepreneur
2) intrapreneur
3) small business manager
2
