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NURSING 330 - MODULE 1 TEST STUDY GUIDE.

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NURSING 330 - MODULE 1 TEST STUDY GUIDE/NURSING 330 - MODULE 1 TEST STUDY GUIDE. LEADERSHIP, MANAGEMENT AND EFFECTIVE COMMUNICATION Leaders-people who use interpersonal skills to influence others to accomplish specific goals.  Formal—selected by the organization and given official authority to make decisions and act.  Informal—not officially appointed but because of talent and ability is recognized by the group as a leader.  Managers—hold an official position within an organization and are essential to the organization’s success. Variety of titles including:

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