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Summary LU8: Divisional performance evaluation

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Luthando Zulu: 17599770

Finance 2B – FINM6212

LU8: Divisional performance evaluation

Responsibility accounting (divisional performance evaluation):

Refers to a method of preparing financial information used in evaluating the efficiency and effectiveness
of management over the financial performance within their control. Large diversified organizations are
difficult to manage as a single operation, so they need to be decentralized into manageable parts. These
parts are called responsibility centers or divisions. They include:

 Revenue centers (manager responsible for generating sales e.g. sales department)
 Cost centers (manager responsible for costs. e.g. purchasing department)
 Profit centers (manager responsible for both revenues and costs)
 Investment centers (manager responsible for investments e.g. acquisition and utilization of
assets)

Each responsibility centre is assigned a manager who is responsible for:

 The aspects of performance within their control;
 The difference between actual and budgeted performance;
 The planning and controlling of resources within their responsibility centre.

Potential problems with inter-divisional performance measurement:

Inter-divisional performance measurement may be risky as no two divisions are identical. Performance
measurement will be ineffective where:

 Divisions are comparatively different in size;
 Divisions apply different interest rates;
 The assets being compared have different useful lives and are of a different age;
 Divisions use different financing methods (debt or equity);
 The extent of head office involvement differs;
 One division is labour-intensive and the other is capital-intensive;
 One division owns production facilities and the other rents;
 Products are sold in different markets, have different pricing strategies and face different
competitive pressures;
 Different asset valuation methods are used.

Head office allocations should be excluded from the divisional performance evaluation.

Organizational structures:

Describes the manner in which an organization determines how roles, power and responsibilities are
delegated, controlled and coordinated, and how information flows between management levels.

1. Functional organizational structure:

Describes a typical hierarchical organizational structure where employees are managed through
clear lines of authority. Information and reporting flows upwards through the hierarchy. Decision-
making is determined by top (central) management, with strict control being exercised over
departments and divisions. The entire organization is viewed as an investment center, with a
functional structure operating below it. Activities of a similar type are placed under the control of
an appropriate department head.



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