PASSMATE TUTORIALS
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE FRAMEWORK IS
NOT PREPARED NOR APPROVED BY UNISA, RATHER REPRESENTS A POSSIBLE
SOLUTION TO THE TASK CONSISTENT WITH THEORY. THIS ASSIGNMENT IS
INTENDED TO ASSIST STUDENTS IN GETTING STARTED WITH THEIR ASSIGNMENT,
AND IN NO CASE THIS DOCUMENT SHOULD BE USED FOR CHEATING. WE BELIEVE
THIS WILL BE A GOOD STARTING POINT AS IT WAS PREPARED BY OUR TEAM OF
PROFESSIONAL PRIVATE TUTORS WHO ARE EXPERTS IN THE FIELD, AND IT WAS
PREPARED USING VARIOUS SOURCES. ANY SIMILARITY WITH ANY EXISTING
THEORY OR DISCUSSION BY OTHER AUTHORS IS EXCUSED. THE AUTHORS
HOWEVER DO NOT CLAIM MONOPOLY TO KNOWLEDGE HENCE MODIFICATION OF
THE ANSWERS CONTAINED IN THIS FRAMEWORK MAY NOT BE PROHIBITED AS IT
CONTRIBUTES TO EXPANSION OF KNOWLEDGE. FOR ANY FURTHER GUIDELINE
ABOUT THE INFORMATION CONTAINED HERE AND THE MODULE IN GENERAL,
CONTACT PASSMATE TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI, MNMs,
MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION PREPARATION,
RESEARCH AND RESEARCH PROPOSALS, DISSERTATION EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ, UP etc
For any enquiries the following numbers can be used for calling, SMS, WhatsApp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
, PASSMATE TUTORIALS
Table of Contents
INTRODUCTION ............................................................................................................ 3
Question 1: The Four Activities in the General Model of Planned Change ........................... 3
Question 2: Four advantages of external OD consultants ................................................. 8
Question 3: Three critical areas in the contracting phase ............................................... 10
Question 4: Ethical dilemmas faced by OD practitioners ................................................ 13
Conclusion ................................................................................................................. 17
Reference List............................................................................................................. 19
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
, PASSMATE TUTORIALS
INTRODUCTION
Organisational development (OD) refers to a planned and systematic approach to
improving organisational effectiveness and employee well-being by addressing
organisational processes, structures and interpersonal relationships. The general model
of planned change provides a useful framework for understanding how OD interventions
are implemented. It involves four broad stages: entering and contracting, diagnosing the
organisation, planning and implementing change, and evaluating and institutionalising the
changes. Although these stages provide a logical sequence, the process is not
necessarily linear, as findings emerging at one stage may require the organisation to
revisit earlier activities.
The Ikhaya Health Supplies case reflects a relatively systematic approach to planned
organisational change. The organisation initially identified a number of challenges and
subsequently appointed an external OD consultant to assist with addressing these issues.
The intervention then progressed through the stages of contracting, organisational
diagnosis, intervention and evaluation. Nevertheless, the case also raises several ethical
and contracting issues that need to be considered in OD practice. These include the
extent of employee involvement, maintaining confidentiality, balancing the interests of
different stakeholders and determining how organisational information should be
collected, managed and communicated.
Question 1: The Four Activities in the General Model of Planned Change
The general model of planned change outlines four interrelated activities: entering and
contracting, diagnosing organisational issues, planning and implementing interventions,
and evaluating and institutionalising change (Cummings, Worley & Donovan, 2020).
Although these activities provide a structured framework for organisational development
(OD), they do not necessarily occur in a rigid sequence, as effective change processes
require ongoing feedback, learning and adaptation.
1. Entering and Contracting
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
DISCLAIMER: THIS IS NOT AN OFFICIAL GUIDE FROM UNISA. THE FRAMEWORK IS
NOT PREPARED NOR APPROVED BY UNISA, RATHER REPRESENTS A POSSIBLE
SOLUTION TO THE TASK CONSISTENT WITH THEORY. THIS ASSIGNMENT IS
INTENDED TO ASSIST STUDENTS IN GETTING STARTED WITH THEIR ASSIGNMENT,
AND IN NO CASE THIS DOCUMENT SHOULD BE USED FOR CHEATING. WE BELIEVE
THIS WILL BE A GOOD STARTING POINT AS IT WAS PREPARED BY OUR TEAM OF
PROFESSIONAL PRIVATE TUTORS WHO ARE EXPERTS IN THE FIELD, AND IT WAS
PREPARED USING VARIOUS SOURCES. ANY SIMILARITY WITH ANY EXISTING
THEORY OR DISCUSSION BY OTHER AUTHORS IS EXCUSED. THE AUTHORS
HOWEVER DO NOT CLAIM MONOPOLY TO KNOWLEDGE HENCE MODIFICATION OF
THE ANSWERS CONTAINED IN THIS FRAMEWORK MAY NOT BE PROHIBITED AS IT
CONTRIBUTES TO EXPANSION OF KNOWLEDGE. FOR ANY FURTHER GUIDELINE
ABOUT THE INFORMATION CONTAINED HERE AND THE MODULE IN GENERAL,
CONTACT PASSMATE TUTORIALS.
WE ASSIST WITH OTHER MODULES INCLUDING:
ECSs, FACs, MACs, MNGs, INTs, TRLs, HMEMS, PRMs, PROs, MNBs, DSC, QMI, MNMs,
MNO, MNPs, FIN, PUBs, MNMs, RESEARCH among others.
WE OFFER CLASSES, ASSIGNMENT GUIDELINES, EXAMINATION PREPARATION,
RESEARCH AND RESEARCH PROPOSALS, DISSERTATION EDITING etc.
OTHER THAN UNISA, WE ALSO ASSIST STUDENTS AT VARIOUS INSTITUTIONS
INCLUDING MANCOSA, REGENT, REGEYNESES, BOSTON, STADIO, OLG, UJ, UP etc
For any enquiries the following numbers can be used for calling, SMS, WhatsApp and
telegram
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
, PASSMATE TUTORIALS
Table of Contents
INTRODUCTION ............................................................................................................ 3
Question 1: The Four Activities in the General Model of Planned Change ........................... 3
Question 2: Four advantages of external OD consultants ................................................. 8
Question 3: Three critical areas in the contracting phase ............................................... 10
Question 4: Ethical dilemmas faced by OD practitioners ................................................ 13
Conclusion ................................................................................................................. 17
Reference List............................................................................................................. 19
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
, PASSMATE TUTORIALS
INTRODUCTION
Organisational development (OD) refers to a planned and systematic approach to
improving organisational effectiveness and employee well-being by addressing
organisational processes, structures and interpersonal relationships. The general model
of planned change provides a useful framework for understanding how OD interventions
are implemented. It involves four broad stages: entering and contracting, diagnosing the
organisation, planning and implementing change, and evaluating and institutionalising the
changes. Although these stages provide a logical sequence, the process is not
necessarily linear, as findings emerging at one stage may require the organisation to
revisit earlier activities.
The Ikhaya Health Supplies case reflects a relatively systematic approach to planned
organisational change. The organisation initially identified a number of challenges and
subsequently appointed an external OD consultant to assist with addressing these issues.
The intervention then progressed through the stages of contracting, organisational
diagnosis, intervention and evaluation. Nevertheless, the case also raises several ethical
and contracting issues that need to be considered in OD practice. These include the
extent of employee involvement, maintaining confidentiality, balancing the interests of
different stakeholders and determining how organisational information should be
collected, managed and communicated.
Question 1: The Four Activities in the General Model of Planned Change
The general model of planned change outlines four interrelated activities: entering and
contracting, diagnosing organisational issues, planning and implementing interventions,
and evaluating and institutionalising change (Cummings, Worley & Donovan, 2020).
Although these activities provide a structured framework for organisational development
(OD), they do not necessarily occur in a rigid sequence, as effective change processes
require ongoing feedback, learning and adaptation.
1. Entering and Contracting
CONTACT PASSMATE TUTORIALS @061 262 1185/068 053 8213/0717 513 144
