Assignment 2 Semester 1 2026
Unique number:
Due date: 19 April 2026
3 ANSWERS PROVIDED
INVESTIGATIVE REPORT ON THE CAUSES OF LEASE NON-RENEWAL AND
DECLINING PROFITS AT JUST-ICE RETAIL PARK IN ACRES CBD
1. TERMS OF REFERENCE
This investigation was commissioned on 01 March 2026 by Ms Khameli, Chief Executive
Officer of Mopani Holdings. The task was assigned to the Chief Operations Manager to
examine the challenges that led to the non-renewal of lease agreements and the decline
in profits at Just-Ice retail park. The report focuses on identifying operational, financial,
and environmental factors affecting tenant performance and occupancy levels. The aim is
to provide a clear understanding of the situation and to suggest possible solutions to
improve business performance. This report, including recommendations, is submitted on
30 March 2026.
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, 3 ANSWERS PROVIDED
INVESTIGATIVE REPORT ON THE CAUSES OF LEASE NON-RENEWAL AND
DECLINING PROFITS AT JUST-ICE RETAIL PARK IN ACRES CBD
1. TERMS OF REFERENCE
This investigation was commissioned on 01 March 2026 by Ms Khameli, Chief
Executive Officer of Mopani Holdings. The task was assigned to the Chief
Operations Manager to examine the challenges that led to the non-renewal of lease
agreements and the decline in profits at Just-Ice retail park. The report focuses on
identifying operational, financial, and environmental factors affecting tenant
performance and occupancy levels. The aim is to provide a clear understanding of
the situation and to suggest possible solutions to improve business performance.
This report, including recommendations, is submitted on 30 March 2026.
2. PROCEDURES
2.1 Tenant Interviews
Interviews were conducted with current and former tenants to gather information on
their experiences, challenges, and reasons for non-renewal of lease agreements.
2.2 Financial Performance Review
Financial records of the retail park and selected tenant businesses were analysed to
assess trends in revenue, rental costs, and profitability.
2.3 Site Inspection
A physical inspection of the retail park was carried out to evaluate the condition of
facilities, customer traffic, and general environment.
2.4 Customer Feedback Collection
Feedback was collected from customers through informal discussions to understand
shopping patterns, preferences, and satisfaction levels.