DUTCH BRO MANIFESTO TRAINING EXAM
Questions and Answers
1.You are expected to pass the Flow Check in DBU at a % Or higher on
your first attempt twice annually
Answer 90%
2.The founders of Dutch Bros Coffee are?
Answer Dane and Trav Boersma
3.Where Dutch Bros Coffee was founded
Answer Grants Pass, Oregon
4.The year Dutch Bros began
Answer 1992
5.Dutch Bros 3 core values are?
Answer Speed, Quality, Service
6.Which way do you turn the grinder collar for a coarser grind?
Answer To the left, to the left!
7.Which way do you turn the grinder collar for a finer grind?
Answer To the right, to the right!
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,8.The tool used to hold the coffee grind when pressing it
Answer Portafilter
9.Which three countries do Dutch Bros' beans come from?
Answer El Salvador, Brazil, Columbia
10.What's the "safe zone" for milk in the refrigerator?
Answer 32-40 degrees Fahren- heit
11.What's the ideal temperature range for steamed milk?
Answer 150-155 degrees Fahrenheit
12.If a customer asked for "light" Soft Top, by how much do you decrease
the drink base?
Answer 1oz.
13.What are the three parts of the dub shot?
Answer 1. The crema
2.The body
3.The heart
14."The Dub" is made of how many shots?
Answer 2
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,15.How many shots go in a small medium and large drink?
Answer Small-2 Medium-2
Large-4
16.What do we always offer with an Americano?
Answer -Cream
-Sugar
-Ice
17.What is the #1 Rule?
Answer Flavor + Shots + Milk
(Always making drinks in this order ensures consistency in drinks and
flow in the stand)
18.What 3 drinks are apart of the "exceptions"?
Answer 1.) Iced Kickers
2.)Iced Annihilator's
3.)Hot and Iced 911's
19.Iced Kickers, Iced Annihilators, and Hot & Iced 911's get flat
scoops of flavor, unless sugar-free
Answer 2
20.Iced Kickers, Iced Annihilators, and Hot & Iced 911's get two flat scoops
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, of flavor, unless it is ordered how?
Answer Sugar-free
21.Iced Drink Rules #1
Iced drinks are available in what sizes?
Answer Small 16oz Medium 24oz
Large 32oz
22.Iced Drink Rules #2
Always build iced drinks in what?
Answer A mix cup
23.Iced Drink Rules #3
What are the mix lines for a small, medium and large drink?
Answer Small; 8oz mix line Medium
12oz mix line
Large
16oz mix line
24.Iced Drink Rules #4
What kind of drink should not be "Tom-Tommed" to ensure cooling throughout
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Questions and Answers
1.You are expected to pass the Flow Check in DBU at a % Or higher on
your first attempt twice annually
Answer 90%
2.The founders of Dutch Bros Coffee are?
Answer Dane and Trav Boersma
3.Where Dutch Bros Coffee was founded
Answer Grants Pass, Oregon
4.The year Dutch Bros began
Answer 1992
5.Dutch Bros 3 core values are?
Answer Speed, Quality, Service
6.Which way do you turn the grinder collar for a coarser grind?
Answer To the left, to the left!
7.Which way do you turn the grinder collar for a finer grind?
Answer To the right, to the right!
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33
,8.The tool used to hold the coffee grind when pressing it
Answer Portafilter
9.Which three countries do Dutch Bros' beans come from?
Answer El Salvador, Brazil, Columbia
10.What's the "safe zone" for milk in the refrigerator?
Answer 32-40 degrees Fahren- heit
11.What's the ideal temperature range for steamed milk?
Answer 150-155 degrees Fahrenheit
12.If a customer asked for "light" Soft Top, by how much do you decrease
the drink base?
Answer 1oz.
13.What are the three parts of the dub shot?
Answer 1. The crema
2.The body
3.The heart
14."The Dub" is made of how many shots?
Answer 2
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33
,15.How many shots go in a small medium and large drink?
Answer Small-2 Medium-2
Large-4
16.What do we always offer with an Americano?
Answer -Cream
-Sugar
-Ice
17.What is the #1 Rule?
Answer Flavor + Shots + Milk
(Always making drinks in this order ensures consistency in drinks and
flow in the stand)
18.What 3 drinks are apart of the "exceptions"?
Answer 1.) Iced Kickers
2.)Iced Annihilator's
3.)Hot and Iced 911's
19.Iced Kickers, Iced Annihilators, and Hot & Iced 911's get flat
scoops of flavor, unless sugar-free
Answer 2
20.Iced Kickers, Iced Annihilators, and Hot & Iced 911's get two flat scoops
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33
, of flavor, unless it is ordered how?
Answer Sugar-free
21.Iced Drink Rules #1
Iced drinks are available in what sizes?
Answer Small 16oz Medium 24oz
Large 32oz
22.Iced Drink Rules #2
Always build iced drinks in what?
Answer A mix cup
23.Iced Drink Rules #3
What are the mix lines for a small, medium and large drink?
Answer Small; 8oz mix line Medium
12oz mix line
Large
16oz mix line
24.Iced Drink Rules #4
What kind of drink should not be "Tom-Tommed" to ensure cooling throughout
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