IICRC WRT EXAM QUESTIONS AND ANSWERS
GRADED A+ 100% VERIFIED.
Due to water migration, most drapery and upholstery that are in
contact with moisture will develop _____________ stains/rings over
time. ANS >> Water
Remember that the water damage restoration is not complete until all
materials are returned to a _____ - ______ condition. ANS >> Pre-
damage or former state
What are the three categories/colours of water sanitation? ANS >>
Category 1, 2, and 3
,IICRC WRT EXAM
Carpet ___________ is always replaced in Category "2" & "3" losses if
wet. ANS >> Pads
The absorption process, in all hygroscopic materials, becomes more
dramatic above _______% RH. ANS >> 60%
As the humidity increases, hygroscopic materials take on more moisture
i.e., water vapor, from the air until they reach _______________ with
the environment. ANS >> Equilibrium
What are the four classes of water damage? ANS >> 1, 2, 3, and 4
The Standard of Care for water damage restoration is
_______________. ANS >> ANSI-S500
What are the two types of secondary damage? ANS >> Hygroscopic
and Fungal/ Mold
Accurate written _____________ must begin when the first contact is
made with the company. ANS >> Records
The property owner, insured, or authorized agent, must sign a
_________ _____________ before a restorer begins work. States who is
, IICRC WRT EXAM
financially responsible for payment of services. ANS >> Work
Authorization
A requirement for an insurance ______________ (deposit) should be
clearly explained over the phone before you respond. ANS >>
Deductible
Restoration companies must provide a ____ hour phone response.
ANS >> 24 hour
Third party evaluations of water losses may be considered when there
are _________ health issues; high _______ occupants in the structure;
or when Mold contamination is present. ANS >> Public health issues
and High-Risk occupants
I.E.P. stands for: ____________ ________________
__________________. ANS >> Indoor Environmental Professional
What is a tool, at our disposal, that illustrates what the damage was like
upon arrival on the job site? ____________________ ANS >>
Camera/photographs
As moisture evaporates from a surface, the temperature of that surface
becomes ____________. ANS >> Cooler