Test Bank for Effective Leadership and Management In Nursing 9th
Edition
By Eleanor Sullivan
All Chapters (1-27) Q&A Verified with Rationales |Grade A+ Assured
ISBN 9780134153117
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TABLE OF CONTENTS
Chapter 1 Introducing Nursing Management ........................................................ 3
Chapter 2 Designing Organizations ..................................................................... 30
Chapter 3 Delivering Nursing Care ...................................................................... 58
Chapter 4 Leading, Managing, Following ............................................................. 85
Chapter 5 Initiating and Managing Change ....................................................... 112
Chapter 6 Managing and Improving Quality ..................................................... 140
Chapter 7 Understanding Legal and Ethical Issues ........................................... 168
Chapter 8 Understanding Power and Politics.................................................... 185
Chapter 9 Thinking Critically, Making Decisions, Solving Problems ................ 212
Chapter 10 Communicating Effectively ............................................................. 240
Chapter 11 Delegating Successfully ................................................................... 268
Chapter 12 Building and Managing Teams ........................................................ 297
Chapter 13 Handling Conflict ............................................................................. 325
Chapter 14 Managing Time ................................................................................ 354
Chapter 15 Budgeting and Managing Fiscal Resources ..................................... 384
Chapter 16 Recruiting and Selecting Staff ......................................................... 409
Chapter 17 Staffing and Scheduling ................................................................... 437
Chapter 18 Motivating and Developing Staff ..................................................... 462
Chapter 19 Evaluating Staff Performance ......................................................... 490
Chapter 20 Feedback and Coaching, Disciplining, and Terminating Staff ........ 519
Chapter 21 Managing Absenteeism, Reducing Turnover, Retaining Staff ......... 547
Chapter 22 Dealing with Disruptive Staff Problems.......................................... 576
Chapter 23 Preparing for Emergencies ............................................................. 603
Chapter 24 Preventing Workplace Violence ...................................................... 628
Chapter 25 Handling Collective Bargaining Issues............................................ 657
Chapter 26 Managing Stress .............................................................................. 683
Chapter 27 Advancing Your Career .................................................................... 710
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Chapter 1 Introducing Nursing Management
1) A nurse manager is participating in the healthcare organization's strategic
planning committee. Which factor is the primary driving force and controlling factor in
new initiatives this committee might recommend?
1. Cost of care
2. Access to care
3. Availability of care
4. Quality of care
CORRECT ANSWER: 1
Explanation: 1. While all of the options given are driving forces in today's healthcare
environment, the cost of providing care is still the primary issue. Cost of care controls
access, availability, and quality.
2. Access to care is controlled by the ability to pay.
3. Care will not be available if it cannot be funded.
4. Healthcare providers do not like to correlate quality with cost, but the economic
reality is that quality care must also be funded care.
Cognitive Level: Applying
Client Need: Safe Effective Care Environment Client Need Sub: Management of Care
Nursing/Int Conc: Nursing Process: Evaluation/Leadership
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including
those resulting from implementation of the Affordable Care Act; demands to reduce
errors and improve patient safety; and evolving medical and communication technology.
2) A nurse has been invited to discuss healthcare costs at a senior citizens' club.
What information should the nurse plan to include in this discussion?
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1. While healthcare costs continue to rise, the percentage of the United States (U.S.)
economy spent on healthcare has slowly declined to less than 12%.
2. Regulations brought about by the Patient Protection and Affordable Care Act
(PPACA) should bring financial relief to healthcare consumers.
3. The United States spends more money on healthcare than any other country.
4. Healthcare spending in the United States is slowly declining due to passage of
bills such as the Patient Protection and Affordable Care Act (PPACA).
CORRECT ANSWER: 2
Explanation: 1. In 2009, healthcare costs consumed more than 17% of the country's
gross domestic product.
2. Implementation of PPACA and its regulations have not been formulated.
3. The United States spends more than $2.5 trillion on healthcare annually, more
than any other country.
4. While this act has been passed, it is not operationalized. Healthcare spending
continues to rise.
Cognitive Level: Analyzing
Client Need: Safe Effective Care Environment Client Need Sub: Management of Care
Nursing/Int Conc: Nursing Process: Planning/Education
Learning Outcome: 1-1: Explain changes to healthcare over the past decade, including
those resulting from implementation of the Affordable Care Act; demands to reduce
errors and improve patient safety; and evolving medical and communication technology.
3) A 70-year-old client develops a catheter-induced urinary tract infection. Which
statement by the nurse would indicate to the nurse manager a need for additional
understanding of this situation?
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