EKU- NSC 242-EXAM 1- MODULE 1
EXAM QUESTIONS AND ANSWERS 100%
PASS
4 Professional Core Beleifs - ANS CARC: communication, assertiveness, responsibility, caring
Define Communication - ANS vehicle for establishing therapeutic relationships
Communication... - ANS -critical to outcome of nursing intervention
-is the relationship itself
-has to exist to have a therapeutic nurse/client relationship
2 Types of relationships (discuss each) - ANS -social relationship: talk about SOCIAL issues,
personal items, weather ,etc
-therapeutic relationship: not personal, positive interactions which lead to improved health for
the client, FOCUS is on CLIENT
Factors affecting exchange of messages (6- discuss each) - ANS E.T.A.NV.IP.I (Elephants take
apples. NV IP I)
1. Environmental: privacy, familiarity, warmth, mood
2. Territory/ Personal Space: seating arrangements, roles, status, 18 in (arms length)
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, 3. Physical Appearance: body shape, race, hair, gender, body adornments, posture, age, etc
4. Non-Verbal Cues: facial expressions, body language, eye movement
5. Intrapersonal factors: developmental stages, mastery of language, diff. perspectives, diff.
values, self-concept
6. "I" messages: ownership, "you" messages are blaming
Communication:
Function? Real Purpose? Objective? - ANS Function: transmit
Real purpose: create meaning/ build relationship
Objective: transmit clear & understandable message/ establish therapeutic relationship
Define assertiveness - ANS "express thoughts & feelings without undue anxiety & without
expense to others"
Assertiveness is... - ANS -key to successful relationships
-a life-long learning skill
-a matter of choice
Criteria for success in assertiveness (3- discuss each) - ANS T.A.R.
1. Timing: appropriate for both parties
2. Approach: phrase to show respect
3. Receptivity: ability to focus on issue versus with other busy tasks
Passive Communication (non-assertiveness) - ANS -disregard own needs
-let others choose
-apologetic
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
EXAM QUESTIONS AND ANSWERS 100%
PASS
4 Professional Core Beleifs - ANS CARC: communication, assertiveness, responsibility, caring
Define Communication - ANS vehicle for establishing therapeutic relationships
Communication... - ANS -critical to outcome of nursing intervention
-is the relationship itself
-has to exist to have a therapeutic nurse/client relationship
2 Types of relationships (discuss each) - ANS -social relationship: talk about SOCIAL issues,
personal items, weather ,etc
-therapeutic relationship: not personal, positive interactions which lead to improved health for
the client, FOCUS is on CLIENT
Factors affecting exchange of messages (6- discuss each) - ANS E.T.A.NV.IP.I (Elephants take
apples. NV IP I)
1. Environmental: privacy, familiarity, warmth, mood
2. Territory/ Personal Space: seating arrangements, roles, status, 18 in (arms length)
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, 3. Physical Appearance: body shape, race, hair, gender, body adornments, posture, age, etc
4. Non-Verbal Cues: facial expressions, body language, eye movement
5. Intrapersonal factors: developmental stages, mastery of language, diff. perspectives, diff.
values, self-concept
6. "I" messages: ownership, "you" messages are blaming
Communication:
Function? Real Purpose? Objective? - ANS Function: transmit
Real purpose: create meaning/ build relationship
Objective: transmit clear & understandable message/ establish therapeutic relationship
Define assertiveness - ANS "express thoughts & feelings without undue anxiety & without
expense to others"
Assertiveness is... - ANS -key to successful relationships
-a life-long learning skill
-a matter of choice
Criteria for success in assertiveness (3- discuss each) - ANS T.A.R.
1. Timing: appropriate for both parties
2. Approach: phrase to show respect
3. Receptivity: ability to focus on issue versus with other busy tasks
Passive Communication (non-assertiveness) - ANS -disregard own needs
-let others choose
-apologetic
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
