1|Page
WGU D545 OBJECTIVE ASSESSMENT AND PRACTICE
EXAM NEWEST 2026 TEST BANK| D545 HEALTHCARE
ADMINISTRATION EVOLUTION, SYSTEMS, AND
LEADERSHIP OA & PA EXAM WITH COMPLETE 400
REAL EXAM QUESTIONS AND CORRECT VERIFIED
ANSWERS/ ALREADY GRADED A+ (BRAND NEW!!)
What is the role of an analyst in the synoptic model within the rational
model of healthcare analysis? - ANSWER - To supply quality
information to decision-makers
After successfully implementing a new workflow in the pediatrics ICU
(intensive care unit), a nursing supervisor decides to conduct reviews
every two weeks for the next six months.
How does continuous monitoring contribute to the success of the new
workflow? - ANSWER - Allows for adjustments needed over time
A medical facility is engaged in an evidence-based practice project to
improve efficiency in conducting colonoscopy procedures for at-risk
patients. Which strategy is the facility employing to address this
challenge? - ANSWER - Procedural standardization
What is the relationship between qualitative and quantitative research for
the purpose of analysis in healthcare? - ANSWER - Complementary
pg. 1
,2|Page
A healthcare organization is using the open systems model to make
informed decisions. What is the benefit of using the open systems model
in healthcare administration? - ANSWER - Enhanced communication
and collaboration
A healthcare organization regularly monitors market demand, regulatory
changes, and other external factors to adapt its resource management
strategies accordingly.
Which type of strategy is the organization employing? - ANSWER -
Environmental scanning
In a busy urban clinic, there is higher-than-usual demand for family
planning services. How can management align its resources to meet this
market demand? - ANSWER - Expand clinical service hours.
Which type of team involves professionals from different disciplines
working together with the patient and their family in the decision-
making process? - ANSWER - Interprofessional
Which key aspect do healthcare managers focus on to achieve the
organization's mission and vision? - ANSWER - Focusing on patient-
centered care
What are knowledge assets in healthcare administration? - ANSWER -
Intangible resources that provide a competitive advantage
pg. 2
,3|Page
A new administrator at a family practice addresses long wait times by
implementing a system that restricts routine visits to a set amount of
time, despite objections from staff. Although wait times are reduced,
patients miss personalized attention, thus negatively impacting patient
care. Which leadership theory does the administrator display? -
ANSWER - Machiavellian
A hospital director is planning improvements to patient care using
Weber's bureaucratic theory of management.
Which action would the director prioritize based on Weber's bureaucratic
theory? - ANSWER - Implementing standardized practices for patient
admission and discharge planning
A manager in a healthcare facility is monitoring the budget to ensure
expenses are within the allocated funds. Which function of management
is the manager performing? - ANSWER - Controlling
What is a leadership function rather than a management function in
healthcare? - ANSWER - Building trust and collaboration among
multidisciplinary teams
A rural clinic is faced with challenges such as siloed communication and
misalignment of department goals, which has hindered overall
operational efficiency. How should lateral leadership principles assist in
creating a positive outcome for this clinic? - ANSWER - By
emphasizing cross-functional teamwork and shared responsibility
pg. 3
, 4|Page
What can healthcare administrators do to increase employee motivation
according to Vroom's expectancy theory? - ANSWER - Align employee
efforts with desired outcomes
A department head is able to influence their team members by promising
them promotions and raises if they meet their performance goals. -
ANSWER - Reward power
A clinic supervisor is able to build strong relationships with team
members by showing empathy and understanding toward their personal
challenges. - ANSWER - Referent power
A research team has completed a project successfully and is celebrating
its achievements. The team members reflect on their accomplishments
and discuss future projects. Which stage of the five-stage theory of
group development is this team displaying? - ANSWER - Adjourning
Which factor is most likely to affect the performance of a healthcare
organization in a rural area? - ANSWER - The availability of qualified
medical staff
An internal audit at a city hospital reveals that the management
throughout the hospital fails to reflect the demographics of the staff and
the patient population. The auditors recommend creating management
development and mentoring programs to nurture talent.
Which factor impacting - ANSWER - Diversity
pg. 4
WGU D545 OBJECTIVE ASSESSMENT AND PRACTICE
EXAM NEWEST 2026 TEST BANK| D545 HEALTHCARE
ADMINISTRATION EVOLUTION, SYSTEMS, AND
LEADERSHIP OA & PA EXAM WITH COMPLETE 400
REAL EXAM QUESTIONS AND CORRECT VERIFIED
ANSWERS/ ALREADY GRADED A+ (BRAND NEW!!)
What is the role of an analyst in the synoptic model within the rational
model of healthcare analysis? - ANSWER - To supply quality
information to decision-makers
After successfully implementing a new workflow in the pediatrics ICU
(intensive care unit), a nursing supervisor decides to conduct reviews
every two weeks for the next six months.
How does continuous monitoring contribute to the success of the new
workflow? - ANSWER - Allows for adjustments needed over time
A medical facility is engaged in an evidence-based practice project to
improve efficiency in conducting colonoscopy procedures for at-risk
patients. Which strategy is the facility employing to address this
challenge? - ANSWER - Procedural standardization
What is the relationship between qualitative and quantitative research for
the purpose of analysis in healthcare? - ANSWER - Complementary
pg. 1
,2|Page
A healthcare organization is using the open systems model to make
informed decisions. What is the benefit of using the open systems model
in healthcare administration? - ANSWER - Enhanced communication
and collaboration
A healthcare organization regularly monitors market demand, regulatory
changes, and other external factors to adapt its resource management
strategies accordingly.
Which type of strategy is the organization employing? - ANSWER -
Environmental scanning
In a busy urban clinic, there is higher-than-usual demand for family
planning services. How can management align its resources to meet this
market demand? - ANSWER - Expand clinical service hours.
Which type of team involves professionals from different disciplines
working together with the patient and their family in the decision-
making process? - ANSWER - Interprofessional
Which key aspect do healthcare managers focus on to achieve the
organization's mission and vision? - ANSWER - Focusing on patient-
centered care
What are knowledge assets in healthcare administration? - ANSWER -
Intangible resources that provide a competitive advantage
pg. 2
,3|Page
A new administrator at a family practice addresses long wait times by
implementing a system that restricts routine visits to a set amount of
time, despite objections from staff. Although wait times are reduced,
patients miss personalized attention, thus negatively impacting patient
care. Which leadership theory does the administrator display? -
ANSWER - Machiavellian
A hospital director is planning improvements to patient care using
Weber's bureaucratic theory of management.
Which action would the director prioritize based on Weber's bureaucratic
theory? - ANSWER - Implementing standardized practices for patient
admission and discharge planning
A manager in a healthcare facility is monitoring the budget to ensure
expenses are within the allocated funds. Which function of management
is the manager performing? - ANSWER - Controlling
What is a leadership function rather than a management function in
healthcare? - ANSWER - Building trust and collaboration among
multidisciplinary teams
A rural clinic is faced with challenges such as siloed communication and
misalignment of department goals, which has hindered overall
operational efficiency. How should lateral leadership principles assist in
creating a positive outcome for this clinic? - ANSWER - By
emphasizing cross-functional teamwork and shared responsibility
pg. 3
, 4|Page
What can healthcare administrators do to increase employee motivation
according to Vroom's expectancy theory? - ANSWER - Align employee
efforts with desired outcomes
A department head is able to influence their team members by promising
them promotions and raises if they meet their performance goals. -
ANSWER - Reward power
A clinic supervisor is able to build strong relationships with team
members by showing empathy and understanding toward their personal
challenges. - ANSWER - Referent power
A research team has completed a project successfully and is celebrating
its achievements. The team members reflect on their accomplishments
and discuss future projects. Which stage of the five-stage theory of
group development is this team displaying? - ANSWER - Adjourning
Which factor is most likely to affect the performance of a healthcare
organization in a rural area? - ANSWER - The availability of qualified
medical staff
An internal audit at a city hospital reveals that the management
throughout the hospital fails to reflect the demographics of the staff and
the patient population. The auditors recommend creating management
development and mentoring programs to nurture talent.
Which factor impacting - ANSWER - Diversity
pg. 4
