Basderks

Market Entry Report (Stenden Thailand) Unit 3 (2018). Design Based Learning Introduction: This market entry report focuses on finding the most appropriate country in the ASEAN region for a student housing platform called University student housing. The purpose is to understand the ASEAN market and the differences between several countries. The research on the different countries is aiming to scale them down until the most favourable country to enter remains. After being successfully introduced...

In this report, the company Heineken is financially analysed. An internal and external analysis has been executed. At first, the Business Model Canvas is applied to find out how the company gains their revenue. Then, an analysis of the company over the past 5 years is done to measure its performance over that period of time. Besides that, the annual review of Heinekens CEO is highlighted and criticised. Furthermore, different analyses are applied to the Profit and Loss account, the Balance Sheet...

Covers a summary (English) of lecture 1 to lecture 6. Including 2 example tests. Summary covers the following subjects: (and more) Offer/acceptance Will/declaration Age/sanity External cause Internal cause Minors/guardianship 100% performance Obligation/liability Force majeure Safekeepings Agreements Breach of contract Ending contract

Summary contains: - Four levels of communication - Verbal styles of communication - Lara Boroditsky - Classification non-verbal communication - Worldview - Religions - Cultural dimensions of values (Schwartz) (3 bipolar value orientations) - Elements of value - High and low context communication - Golden rule - Hofstede’s onion model

This research intended to investigated which dimensions of service quality are the most important for overall guest satisfaction. The sub dimensions’ staff quality, atmosphere and food quality were used to determine the relation with overall guest satisfaction in service providing restaurants in Leeuwarden. 140 hospitality students participated to this quantitative research and filled-in a questionnaire based on the SERVQUAL method in 27 different restaurants in Leeuwarden. The questionnaire i...

Summary contains the following elements: - A clear understanding of the historical development of Management & Organization. - Different forms of management & Leadership models and put them into context. - The use of the following management tools: Budget, PESTEL, SWOT, Balanced scorecard. - Introduction to the main Management and Leadership Styles & Theories. - The different forms of Powers and their effects for an organization according to French and Raven. - How globalization has influe...

An example test (provided by Stenden) and answers given during the lectures at Stenden university in 2018. All answers are 100% correct.

Let op! Alle informatie is in het Nederlands! Dialogen - Telephone reservation - Check in - Check out - Arrange a trip for others - Job application - Restaurant Algemene gramatica - Taal woorden - Persoonlijke voornaamwoorden - Regelmatige werkwoorden - Onregelmatige werkwoorden - Vraagwoorden - Het lidwoord - Lo/la/los/las (Het/hem/ze) - De maanden - De dagen van de week - Getallen - Wederkerend werkwoord - Gustar (lekker, mooi, leuk vinden, bevallen) - Aanwijzend voornaa...

Summary contains the following elements: - How Human Resources relates to the overall management within an organization. - How Human Resources relates to the overall management within an organization. - The important factors of staff turnover and retention strategies used. - The critical path of the “on boarding” process - The impact of Absenteeism within an organization. - The different aspects of employee performance. - The most common techniques used for measuring performance. - T...

This document gives you a summary of all Revenue Management workshops, lectures and Economics lectures given in the module Design in the second year of the study IHM at Stenden Leeuwarden. The document includes definitions, explanations and formulas (examples).