Leeuwarden Study guides, Class notes & Summaries

This is a thesis from Stenden Hoge Hotelschool Leeuwarden from 2021. Subject: how to increase emploee job satisfaction. Research question: ‘To what degree do employees of X experience job satisfaction and is there a relationship with increased absenteeism?’. Both literary- and fieldpractice was conducted. All results and quesions from fieldresult are given in easy to read charts. All questions from the semi structured interviews are there too. This is a good thesis to start your research wit...

ENGLISH! This is a successful final thesis by Stenden Leeuwarden in October 2021. Problem: a large factory in the food industry has a problem with employees who are not motivated. Topics: influencing absenteeism, job and psychological characteristics, leadership styles, measuring job satisfaction and factors creating satisfaction and dissatisfaction. Main models: JCM, Factor Theory of Motivation, Maslow and the INK/EFQM model. Complete with all the results (including interview questions and inte...

This is a thesis that I wrote during the last year of my International Hospitality Managament training at the Hoge Hotelschool in Leeuwarden. Here I investigate the influence of a application on employee satisfaction.

This document is the literature review for Branding, theme I for the Entrepreneurship and Retail Management course at NHL Stenden (Leeuwarden). The question is answered: what is Branding, what models can you use, how to use the models+ a Branding feedback to an organization.

Revenue Management Complete Solution Latest 2023 Revenue management is - Selling the right product at the right time to the right customer at the right place at the right price Revenue management techniques - Differentiation, market segmentation, optimal balance between price and quality, influence availablity, choosing the right distribution channel Right product: - Differentiation (differentiate your product from competitors) Right customer: - Market segmentation (fin...

This document contains many test questions that appear in the strategic management test and useful tips to ensure that you get a good grade.

Example of an factsheet for the strategic analysis test (IHM year 3 strategic management). For the test I scored a 7.6 This example is based on NH Hotels and shows the necessary topics that should be included.

ALL EMBL PBL Answers Year 3 Stenden NHL International Hospitality Management

This document gives you a summary of all Revenue Management workshops, lectures and Economics lectures given in the module Design in the second year of the study IHM at Stenden Leeuwarden. The document includes definitions, explanations and formulas (examples).

This research intended to investigated which dimensions of service quality are the most important for overall guest satisfaction. The sub dimensions’ staff quality, atmosphere and food quality were used to determine the relation with overall guest satisfaction in service providing restaurants in Leeuwarden. 140 hospitality students participated to this quantitative research and filled-in a questionnaire based on the SERVQUAL method in 27 different restaurants in Leeuwarden. The questionnaire i...