Business Process Management

This documents includes the whole analysis of the current situation of a recreational company, their bottle necks in the current situation and the new phrased ambition in order to improve their processes while taking into account their strategic business orientation. This was all input for the written exam for CNB at the NHTV/BUAS. This portfolio includes a completely worked out project plan, Hartig & Zegveld analysis, Makigami analysis, Fishbone & root-cause analysis, IDEF0 analysis, A-0 diagra...

A clear summary of the Business Process Management course which also includes all notes of seminars held. I received a 7.3, only studying this summary which was the highest grade of all students that participated in the exam. Good luck! :)