IFSM 201 Week

University of Maryland IFSM_201_Quiz_4 University of Maryland IFSM 201 Week 4 Quiz Define CRM IFSM 201 Quiz Submissions - Week 4 Quiz Question 4 0 / 0.25 points (True/False). Data warehousing and data mining mean the same thing when applied to CRM. Question options: A) True B) False Hide Feedback Incorrect. Data warehousing is where the data is stored; data mining is the extraction of that data from the data warehouse. Data analytics CRM issues Applications of CRM Qu...

University of Maryland IFSM 201 Week 2 Quiz

University of Maryland IFSM 201 Week 6 Quiz Attempt Score: 4.4 / 5 - 88 % Overall Grade (last attempt): Highlighted in red the incorrect answers 4.4 / 5 - 88 % Question 1 (0.2 points) What is a benefit implied by holding membership in a professional association? Question 1 options: A) Your employer knows that you have subscribed to and adhere to the group's code of ethical conduct. B) You have a blueprint for behaving ethically in all areas of your life. C) ...

University of Maryland IFSM 201 Week 5 Quiz Question 1 (0.25 points) Saved (True/False). If the definition of an IS is the medium for recording and storing data, and disseminating information, this would be an IS from a structural perspective. Question 1 options: True False Question 2 (0.25 points) Saved What are the two distinct categories into which all the components of an IS fall? Question 2 options: Hardware and software. Medium for storing data and the users...

University of Maryland IFSM 201 Week 4 Quiz Quiz Question 1 (0.25 points) Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Management of customer-to-customer relationships. Question 2 (0.25 points) In this diagram of traditional CRM, what seems to be missing? Alternate text: Green circle in middle with no lab...

University of Maryland IFSM 201 Week 3 Quiz Note: It is recommended that you save your response as you complete each question. ________________________________________ Question 1 (0.25 points) Which of the following would not be counted in a list of goals for having and using a knowledge management system (KMS): Question 1 options: Facilitating better, more informed decisions Stimulating cultural change and innovation Utilizing information technology to manage data and infor...

University of Maryland IFSM 201 Week 1 Quiz Quiz Note: It is recommended that you save your response as you complete each question. Question 1 (0.25 points) What is data? Question 1 options: Information about an object, idea, place, person, etc. Facts gathered about an object, idea, place, person, etc. Save Question 2 (0.25 points) (True/False). Information about a person, place or thing remains the same over time. Question 2 options: True False Save Question 3...