Academies Australasia College
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IT ICTICT511 1
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Question 1 
Scenario 
A patron approaches the bar at midnight and demands a shot. He does not appear to be intoxicated 
and this is the first drink the patron has ordered. However, it is against your venue’s House Policy to 
serve shots after midnight. 
Answer: Hi, How are you? How was your evening? I can not serve you a shot as we don’t serve 
shot after 10pm. It’s our house policy. Would you like a drink with post mix instead? Or beer? 
Part 1 
As it is against House Policy to serve drin...
- Exam (elaborations)
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Academies Australasia College•IT ICTICT511
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Question 1 
Scenario 
A patron approaches the bar at midnight and demands a shot. He does not appear to be intoxicated 
and this is the first drink the patron has ordered. However, it is against your venue’s House Policy to 
serve shots after midnight. 
Answer: Hi, How are you? How was your evening? I can not serve you a shot as we don’t serve 
shot after 10pm. It’s our house policy. Would you like a drink with post mix instead? Or beer? 
Part 1 
As it is against House Policy to serve drin...