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  2. Universiteit Gent
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  4. Managing Service Organisations (F00700)

Managing Service Organisations

Universiteit Gent (UGent)

Here are the best resources to pass Managing Service Organisations. Find Managing Service Organisations study guides, notes, assignments, and much more.

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Summary MSO Summary MSO

  • Summary MSO

  • Summary • 51 pages • 2021
  • Available in package deal
    • Dit is een samenvatting van volgende papers: - "Service Blueprinting: a practical technique for service innovation" - "Moving the Customer Experience Field Forward: Introducing the TCQ Nomenclature" - "Servitization: or why services managment is relevant for manufacturing environments" - "Problem-solving behaviour of nurses in a lean invironment" - "Understanding customer experience throughout the customer journey" - "The one number you need to grow" - "How to sell services m...
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MSO Papers en lesnotities Case studies

  • MSO Papers en lesnotities Case studies

  • Package deal • 2 items • 2021
  • Samenvatting van de hoofdstukken, papers en notities van de case studies discussion sessions.
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  • $7.15
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Samenvatting Case Studies MSO

  • Samenvatting Case Studies MSO

  • Class notes • 28 pages • 2021
  • Available in package deal
    • De case studies: - Cleveland Clinic - Oberoi hotels - Acces Blocking GUH - Virginia Mason - WeWork - Komatsu En notities van de inleidende les + wrap-up sessie
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  • $3.30
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