Test Bank For
Essentials of Management Information Systems, 11th Edition by (Laudon)
Chapter 1-12 Without 11 Chapter
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary
significantly in format. Common types Chapter 1 Business Information Systems in Your Career
1) Purchase of information systems and telecommunications equipment constituted more than
half of all capital investment in the United States in 2013.
Answer: TRUE
Diff: 2 Page Ref: 5
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 1 - How are information systems transforming business, and what is their
relationship to globalization?
2) A business model describes how a company produces, delivers, and sells a product or service
to create wealth.
Answer: TRUE
Diff: 1 Page Ref: 11
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 2 - Why are information systems so essential for running and managing a
business today?
3) Information systems consists of all the hardware and software that a firm needs to use in order
to achieve its business objectives.
Answer: FALSE
Diff: 2 Page Ref: 13
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
4) An extranet is a private intranet extended to authorized users outside the organization.
Answer: TRUE
Diff: 1 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
5) Information systems literacy describes the behavioral approach to information systems, while
computer literacy describes the technical approach.
Answer: FALSE
Diff: 1 Page Ref: 15
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
,6) The dimensions of information systems are people, organizations, and information
technology.
Answer: TRUE
Diff: 1 Page Ref: 15
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
7) In order to understand how a specific business firm uses information systems, you need to
know something about the history and culture of the company.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
Developing a new product, fulfilling an order, or hiring a new employee are all
format. Common types
examples of business processes.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
8) Business processes are those logically related tasks for accomplishing tasks that have been
formally encoded by an organization.
Answer: FALSE
Diff: 2 Page Ref: 16
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
9) Employee attitudes about their jobs, employers, or technology can have a powerful effect on
their abilities to use information systems productively.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
,10) A network requires at least three computers and a shared resource.
Answer: FALSE
Diff: 2 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
11) An IT infrastructure provides the platform on which the firm can build its information
systems.
Answer: TRUE
Diff: 1 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
12) UPS's use of Web-based tools that allow customers to embed UPS functions, such as
tracking and cost calculations, into their own Web sites was an information systems solution
used to achieve customer intimacy.
Answer: TRUE
Diff: 3 Page Ref: 19
AACSB: Analytical thinking; Information technology
CASE: Analysis in terms of categorize
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
Identifying a problem includes agreeing that a problem exists. Answer: TRUE
format. Common types
Diff: 1 Page Ref: 21
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 4 - How will a four-step method for business problem solving help you solve
information system-related problems?
13) Political conflict is an example of the people dimension of business problems.
Answer: FALSE
Diff: 3 Page Ref: 21-22
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 4 - How will a four-step method for business problem solving help you solve
information system-related problems?
, 14) As a result of new public laws, accountants are beginning to perform more technical duties,
such as auditing systems and networks.
Answer: TRUE
Diff: 2 Page Ref: 25
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
15) IT managerial jobs are outsourced easily because of the universal standards used by the
Internet.
Answer: FALSE
Diff: 2 Page Ref: 27
AACSB: Analytical thinking; Information technology
CASE: Analysis in terms of examine
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
An understanding of enterprise-wide systems for customer relationship management
format. Common types
is one of the skills relevant to careers in marketing.
Answer: TRUE
Diff: 2 Page Ref: 26
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
16) Whereas marketing and financial careers have been transformed by the growth in
information systems, management has-so far-remained relatively unaffected.
Answer: FALSE
Diff: 2 Page Ref: 26
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
17) There are two types of outsourcing: offshore outsourcing and foreign outsourcing.
Answer: FALSE
Diff: 2 Page Ref: 27
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
Essentials of Management Information Systems, 11th Edition by (Laudon)
Chapter 1-12 Without 11 Chapter
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary
significantly in format. Common types Chapter 1 Business Information Systems in Your Career
1) Purchase of information systems and telecommunications equipment constituted more than
half of all capital investment in the United States in 2013.
Answer: TRUE
Diff: 2 Page Ref: 5
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 1 - How are information systems transforming business, and what is their
relationship to globalization?
2) A business model describes how a company produces, delivers, and sells a product or service
to create wealth.
Answer: TRUE
Diff: 1 Page Ref: 11
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 2 - Why are information systems so essential for running and managing a
business today?
3) Information systems consists of all the hardware and software that a firm needs to use in order
to achieve its business objectives.
Answer: FALSE
Diff: 2 Page Ref: 13
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
4) An extranet is a private intranet extended to authorized users outside the organization.
Answer: TRUE
Diff: 1 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
5) Information systems literacy describes the behavioral approach to information systems, while
computer literacy describes the technical approach.
Answer: FALSE
Diff: 1 Page Ref: 15
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
,6) The dimensions of information systems are people, organizations, and information
technology.
Answer: TRUE
Diff: 1 Page Ref: 15
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
7) In order to understand how a specific business firm uses information systems, you need to
know something about the history and culture of the company.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
Developing a new product, fulfilling an order, or hiring a new employee are all
format. Common types
examples of business processes.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
8) Business processes are those logically related tasks for accomplishing tasks that have been
formally encoded by an organization.
Answer: FALSE
Diff: 2 Page Ref: 16
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
9) Employee attitudes about their jobs, employers, or technology can have a powerful effect on
their abilities to use information systems productively.
Answer: TRUE
Diff: 1 Page Ref: 16
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
,10) A network requires at least three computers and a shared resource.
Answer: FALSE
Diff: 2 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
11) An IT infrastructure provides the platform on which the firm can build its information
systems.
Answer: TRUE
Diff: 1 Page Ref: 17
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
12) UPS's use of Web-based tools that allow customers to embed UPS functions, such as
tracking and cost calculations, into their own Web sites was an information systems solution
used to achieve customer intimacy.
Answer: TRUE
Diff: 3 Page Ref: 19
AACSB: Analytical thinking; Information technology
CASE: Analysis in terms of categorize
Learning Obj.: 3 - What exactly is an information system? How does it work? What are its
people, organizational, and technology components?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
Identifying a problem includes agreeing that a problem exists. Answer: TRUE
format. Common types
Diff: 1 Page Ref: 21
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 4 - How will a four-step method for business problem solving help you solve
information system-related problems?
13) Political conflict is an example of the people dimension of business problems.
Answer: FALSE
Diff: 3 Page Ref: 21-22
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 4 - How will a four-step method for business problem solving help you solve
information system-related problems?
, 14) As a result of new public laws, accountants are beginning to perform more technical duties,
such as auditing systems and networks.
Answer: TRUE
Diff: 2 Page Ref: 25
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
15) IT managerial jobs are outsourced easily because of the universal standards used by the
Internet.
Answer: FALSE
Diff: 2 Page Ref: 27
AACSB: Analytical thinking; Information technology
CASE: Analysis in terms of examine
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
2. Law Exams2.1. Overview of ExamsBusiness exams are often a mix of theoretical knowledge and practical application. Depending on the subject area, these exams can vary significantly in
An understanding of enterprise-wide systems for customer relationship management
format. Common types
is one of the skills relevant to careers in marketing.
Answer: TRUE
Diff: 2 Page Ref: 26
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
16) Whereas marketing and financial careers have been transformed by the growth in
information systems, management has-so far-remained relatively unaffected.
Answer: FALSE
Diff: 2 Page Ref: 26
AACSB: Information technology
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
17) There are two types of outsourcing: offshore outsourcing and foreign outsourcing.
Answer: FALSE
Diff: 2 Page Ref: 27
AACSB: Application of knowledge
CASE: Comprehension
Learning Obj.: 5 - How will information systems affect business careers, and what information
systems skills and knowledge are essential?
