Funeral Service Operations: Crematory &
Cemetery - BUS 313 Final Exam
2026/2027 | Mortuary Science Business
Operations Final Exam with Complete
Questions & Verified Answers
It is believed that the first cremation occurred during the -CORRECTANSWER stone
age
The public see funerals as an important part of the grieving process -
CORRECTANSWER true
The concept of the disembodied souls which through the ceremonies by the living is
liberated from the body to then enter into the spiritual life is credited to -
CORRECTANSWER ancient Scandinavians
The internet is increasingly relied upon as a resource for information in funeral service -
CORRECTANSWER true
The end of the acceptance of cremation due to a belief that the body was scared is
attributed to -CORRECTANSWER constantine
,The "funeral rule" sets forth mandatory practices that funeral directors must adhere to
regarding the purchase of merchandise -CORRECTANSWER true
The reduction of a dead body to inorganic bone fragments by intense heat in a
specifically designed retort or chamber -CORRECTANSWER cremation
The public in increasing numbers finds that making pre-arrangements to be offensive
and ghoulish -CORRECTANSWER false
A structure, room or space in a mausoleum or other building containing niches or
recesses used to hold cremated remains -CORRECTANSWER columbarium
The ZMET study of 2012 found that a "traditional funeral" is perceived to be a very
uplifting experience -CORRECTANSWER false
the result of the reduction of a dead body to inorganic bone fragments by intense heat -
CORRECTANSWER cremated remains
According to the ZMET study the new view going forward is that a funeral is to be
"customized" and a celebration of life -CORRECTANSWER true
A furnace or retort for cremating dead human bodies -CORRECTANSWER crematory
,A recommendation that a funeral director can use to help families understand funerals
and cremation is to use the words interchangeably -CORRECTANSWER false
The burning chamber in a crematory -CORRECTANSWER retort
According to the ZMET study the consumer of today wants to find real value in the
services they buy -CORRECTANSWER true
The future of funeral service is for the funeral director to be an event planner -
CORRECTANSWER true
The art of placing cremains in a urn, niche or grave -CORRECTANSWER inurnment
A recess or space in a columbarium, used for the permanent placing of cremated
remains -CORRECTANSWER niche
It is important to have a minimum amount of information on the funeral home website in
order to encourage people to come into the funeral home for first hand knowledge -
CORRECTANSWER false
In early Greece, cremation became aligned with valor, patriotism and military golory -
CORRECTANSWER true
, The end of the acceptance of cremation due to a belief that the body was sacred is
attributed to -CORRECTANSWER constantine
Ancient Scandinavians believed cremation was protection from animals -
CORRECTANSWER flase
This is the place in Ancient Rome for the tombs of wealthy Christians -
CORRECTANSWER catacombs
The rise of consumerism happened between -CORRECTANSWER 1960's - 1970's
Cremation did not become popular in Rome until well after the birth of Christ -
CORRECTANSWER false
Cremation was rare and even considered a pagan ritual by the Christians -
CORRECTANSWER true
Baby boomers are looking for funerals that are viewed as -CORRECTANSWER
celebrate the life of the deceased
The first cremation performed in the United States after the Revolutionary Was was
Colonel Henry Laurens -CORRECTANSWER True
Cemetery - BUS 313 Final Exam
2026/2027 | Mortuary Science Business
Operations Final Exam with Complete
Questions & Verified Answers
It is believed that the first cremation occurred during the -CORRECTANSWER stone
age
The public see funerals as an important part of the grieving process -
CORRECTANSWER true
The concept of the disembodied souls which through the ceremonies by the living is
liberated from the body to then enter into the spiritual life is credited to -
CORRECTANSWER ancient Scandinavians
The internet is increasingly relied upon as a resource for information in funeral service -
CORRECTANSWER true
The end of the acceptance of cremation due to a belief that the body was scared is
attributed to -CORRECTANSWER constantine
,The "funeral rule" sets forth mandatory practices that funeral directors must adhere to
regarding the purchase of merchandise -CORRECTANSWER true
The reduction of a dead body to inorganic bone fragments by intense heat in a
specifically designed retort or chamber -CORRECTANSWER cremation
The public in increasing numbers finds that making pre-arrangements to be offensive
and ghoulish -CORRECTANSWER false
A structure, room or space in a mausoleum or other building containing niches or
recesses used to hold cremated remains -CORRECTANSWER columbarium
The ZMET study of 2012 found that a "traditional funeral" is perceived to be a very
uplifting experience -CORRECTANSWER false
the result of the reduction of a dead body to inorganic bone fragments by intense heat -
CORRECTANSWER cremated remains
According to the ZMET study the new view going forward is that a funeral is to be
"customized" and a celebration of life -CORRECTANSWER true
A furnace or retort for cremating dead human bodies -CORRECTANSWER crematory
,A recommendation that a funeral director can use to help families understand funerals
and cremation is to use the words interchangeably -CORRECTANSWER false
The burning chamber in a crematory -CORRECTANSWER retort
According to the ZMET study the consumer of today wants to find real value in the
services they buy -CORRECTANSWER true
The future of funeral service is for the funeral director to be an event planner -
CORRECTANSWER true
The art of placing cremains in a urn, niche or grave -CORRECTANSWER inurnment
A recess or space in a columbarium, used for the permanent placing of cremated
remains -CORRECTANSWER niche
It is important to have a minimum amount of information on the funeral home website in
order to encourage people to come into the funeral home for first hand knowledge -
CORRECTANSWER false
In early Greece, cremation became aligned with valor, patriotism and military golory -
CORRECTANSWER true
, The end of the acceptance of cremation due to a belief that the body was sacred is
attributed to -CORRECTANSWER constantine
Ancient Scandinavians believed cremation was protection from animals -
CORRECTANSWER flase
This is the place in Ancient Rome for the tombs of wealthy Christians -
CORRECTANSWER catacombs
The rise of consumerism happened between -CORRECTANSWER 1960's - 1970's
Cremation did not become popular in Rome until well after the birth of Christ -
CORRECTANSWER false
Cremation was rare and even considered a pagan ritual by the Christians -
CORRECTANSWER true
Baby boomers are looking for funerals that are viewed as -CORRECTANSWER
celebrate the life of the deceased
The first cremation performed in the United States after the Revolutionary Was was
Colonel Henry Laurens -CORRECTANSWER True
