WGU C215 OPERATIONS MANAGEMENT OBJECTIVE
ASSESSMENT 2025”2026 LATEST EXAM WITH 130
ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
GRADED A+ / WGU C215 LATEST EXAM 2026
Which of the following descriptions are applicable to the role that information systems play in
total quality management across the organization? Choose three answers - correct answer -
They provide the organization with accurate information, can promptly implement
technological changes, flexible
Which quality guru contribution to TQM can provide insight and guidance to reduce variation
and further convey management's need to be responsible for quality? - correct answer -
Implement Deming's 14 points to quality improvement
An inventory management team has analyzed quality problems within the organization. The
team developed a chart based upon the causes and ranked them in descending order based
upon the percentage of deficiencies. What quality control tool did the inventory management
team used? - correct answer -Pareto analysis
The definition of quality depends on the point of view of the people defining it. Which of the
following definitions of quality is a subjective viewpoint of quality? - correct answer -
Psychological criteria
A company is conducting a location analysis. Which two capacity measurement concepts should
the company consider? - correct answer -Proximity to sources of supply and Site consideration
Which type of operation is used to produce many different products with varying process
requirements in lower volumes - correct answer -Intermittent
Syreeta is a cosmetic sales associate at a local department store. She is responsible for selling
and supporting several different cosmetic lines. Over the years, Syreeta has developed a
personal relationship with a group of primary customers. She knows their sense of beauty and
style and their product preferences, provides them professional skin care consultation on an as-
, needed basis, and notifies them about special events and promotions. What is the service
approach that Syreeta is using? - correct answer -High customer attention
Wendell Woodworking, a furniture maker, wants to evaluate its current process of making
wooden tables with the goal of improving system design and production efficiency. The process
involves wood cutting, making legs and table tops, finishing the wood, and assembling. Which
of the following tools should be used to help the company to evaluate the system and identify
any bottlenecks? - correct answer -Process flow analysis
A tax consultant is conducting a location analysis. Which two location factors should the
business owner consider in deciding on where to locate the business? - correct answer -Quality
of life and Proximity to clients
What type of floor plan layout should be considered when designing a process blueprint for
management? - correct answer -One that aims to improve efficiency by arranging equipment
according to its proper function
Company A is an automobile manufacturer. It has developed a new product design idea. What
is the next step for the company? - correct answer -Evaluate the idea to determine its likelihood
of success.
If the third stage of a repetitive line process cannot complete its activities as fast as stage one
or stage two, it has become a - correct answer -bottleneck
It takes many pounds of milk to make one pound of cheese. Therefore, there are many cheese
factories in dairy states because - correct answer -of transportation costs.
Which of the following is LEAST likely to be a consideration in facility location? - correct answer
-There are several options to design of the production process.
.Locating close to customers is LEAST important for - correct answer -diamond mines.
ASSESSMENT 2025”2026 LATEST EXAM WITH 130
ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
GRADED A+ / WGU C215 LATEST EXAM 2026
Which of the following descriptions are applicable to the role that information systems play in
total quality management across the organization? Choose three answers - correct answer -
They provide the organization with accurate information, can promptly implement
technological changes, flexible
Which quality guru contribution to TQM can provide insight and guidance to reduce variation
and further convey management's need to be responsible for quality? - correct answer -
Implement Deming's 14 points to quality improvement
An inventory management team has analyzed quality problems within the organization. The
team developed a chart based upon the causes and ranked them in descending order based
upon the percentage of deficiencies. What quality control tool did the inventory management
team used? - correct answer -Pareto analysis
The definition of quality depends on the point of view of the people defining it. Which of the
following definitions of quality is a subjective viewpoint of quality? - correct answer -
Psychological criteria
A company is conducting a location analysis. Which two capacity measurement concepts should
the company consider? - correct answer -Proximity to sources of supply and Site consideration
Which type of operation is used to produce many different products with varying process
requirements in lower volumes - correct answer -Intermittent
Syreeta is a cosmetic sales associate at a local department store. She is responsible for selling
and supporting several different cosmetic lines. Over the years, Syreeta has developed a
personal relationship with a group of primary customers. She knows their sense of beauty and
style and their product preferences, provides them professional skin care consultation on an as-
, needed basis, and notifies them about special events and promotions. What is the service
approach that Syreeta is using? - correct answer -High customer attention
Wendell Woodworking, a furniture maker, wants to evaluate its current process of making
wooden tables with the goal of improving system design and production efficiency. The process
involves wood cutting, making legs and table tops, finishing the wood, and assembling. Which
of the following tools should be used to help the company to evaluate the system and identify
any bottlenecks? - correct answer -Process flow analysis
A tax consultant is conducting a location analysis. Which two location factors should the
business owner consider in deciding on where to locate the business? - correct answer -Quality
of life and Proximity to clients
What type of floor plan layout should be considered when designing a process blueprint for
management? - correct answer -One that aims to improve efficiency by arranging equipment
according to its proper function
Company A is an automobile manufacturer. It has developed a new product design idea. What
is the next step for the company? - correct answer -Evaluate the idea to determine its likelihood
of success.
If the third stage of a repetitive line process cannot complete its activities as fast as stage one
or stage two, it has become a - correct answer -bottleneck
It takes many pounds of milk to make one pound of cheese. Therefore, there are many cheese
factories in dairy states because - correct answer -of transportation costs.
Which of the following is LEAST likely to be a consideration in facility location? - correct answer
-There are several options to design of the production process.
.Locating close to customers is LEAST important for - correct answer -diamond mines.
