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Service quality reports are generated each week on
Mondays after 00:00 or 12:00 AM, so they'll be there for
you at the start of your work week. Each service quality
report summarizes the monitoring insights that Dynatrace
has compiled over the past week. They offer an overview
of your applications, services, infrastructure utilization,
performance problems, and the impact of performance
problems on your customers. - Answer-APplication score
This report section has three tabs for the three most used
applications. Select a tab to view statistics on the selected
application.
Application scores are based on application Apdex ratings.
In brief, the Application score is the average of your
application Apdex value and the percentage of user
actions that are not affected by problems.
SERVICE QUALITY REPORT
Services score
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This score represents the percentage of service calls that
were successful and unaffected by problems. - Answer-
SERVICE QUALITY REPORT
Infrastructure score
This score is the percentage of host time during which no
problems were encountered.
Dynatrace score
Your Dynatrace score is an average of the applications,
services, and infrastructure scores for your environment. -
Answer-Metrics browser, which is a cool tool for browsing
all metrics available in your monitoring environment and
making a quick metric-specific chart you can pin to a
dashboard.
What is a monitoring environment?
Your Dynatrace monitoring environment is where all your
Dynatrace performance analysis takes place. Dynatrace
OneAgent sends all captured monitoring data to your
monitoring environment for analysis. A monitoring
environment is analogous to an analysis server that
provides all Dynatrace application-performance analysis
functionality, including all dashboards, charts, reports and
other tools. - Answer-Real User Monitoring
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A single Real User Monitoring session (otherwise known
as a "user session") is defined as a sequence of
interactions between a user with a browser-based web
application or a native iOS or Android mobile app within an
interval and with at least two user actions. A user action is
a mouse-button click, finger tap, or app start that triggers a
web request (for example, a page load or a page-view
navigation). Interactions that include only one user action
are considered "bounced" and aren't counted. A user who
interacts with more than one web application or app at the
same time consumes one session for each of those web
applications or apps, except when the interaction is
considered "bounced". Interactions with hybrid mobile
apps, that for technical reasons include a web application
and a mobile app will only be considered as a single
session.
A billed session ends when the user session ends, or after
60 minutes of continuous interaction with the web
application or mobile app.
If you've set up an annual RUM sessions quota, your
usage will reset annually.
Real User Monitoring DEM consumption example
Say, for example, that a user has been interacting with a
web application or mobile app for a period 4 continuous
hours. From a license perspective, a session ends after 60
minutes of continuous interaction, after which a new