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1. HR will ordinarily administer the appraisal system, keep the system up to
date, provide training in the systems use, and follow up on appraisal
completion, but the managers role is to: - ANSWER perform the
appraisals of employees who are directly supervised according to the
guidelines established by HR and in accordance with timetables established
by the organization
2. HR should coordinate discipline issues, but does not: - ANSWER initiate
them
3. ___ have to be maintained by HR. - ANSWER personnel records
4. Much of the information that is filed comes to HR from department
managers. ____ are the most common of these items. - ANSWER
Performance appraisals and disciplinary actions
, 5. The backgrounds of HR practitioners are often varied. Some, a relative few
but increasing in numbers over the past 15 years, have received: - ANSWER
specific training in HR
6. Staff managers tend to rise from ____ because they have specific functions.
They begin with that particular expertise and grow. - ANSWER the ranks
of the people they supervise
7. As staff managers advance in the organizations, employee base becomes
more ___ and the need for training becomes critical. - ANSWER diverse
8. HR dept tend to be considerably small compared to most line departments,
and most HR departments tend to be relatively cohesive groups composed
of people who share similar values which make them more - ANSWER
easier to supervise
9. The supervisor of a line department will ordinarily tend to manage with a
__. This clearly marks the subordinates of such a manager as being
subordinates in the overall scheme of operations. A manager may have to
perform the duties of a practitioner, but depending on the size and
workload, such instances tend to be minor components of the managers
responsibility. - ANSWER downward orientation
10. An EAP is primarily - ANSWER a referral program that helps individuals
to identify and focus on their own needs and problems.