MHA 702 Frequently Tested Exam Questions
With Verified Multiple Choice and Conceptual
Actual 100% Correct Detailed Answers
Guaranteed Pass!!Current Update!!
1. What is the title of Human Resources? - ANSWER the title of human
resources reflects the diversity of duties (human) and importance
(resources) of its contribution to an organization
2. what reflects the increased importance of HR? - ANSWER the name
change from Personnel to HR reflects its increased importance
3. who does the HR typically report to? - ANSWER CEO (chief executive
officer) and COO (chief operating officer)
4. who does the HR prefer to report to? - ANSWER CEO
--this strengthens the HR department
--preserves independence
--limits conflicts of interest
--avoids inter-departmental conflict
5. perform the work of an organization
--creates product and generates revenue - ANSWER line department
,6. facilitate the work of an organization
--helps line departments to operate
--rarely generates revenue - ANSWER staff departments
7. can staff departments be removed? - ANSWER staff departments can be
removed and product or services will usually continue to be produced for a
time
--such interruptions impair the efficiency of line operations
--in health care, staff departments include housekeeping, finance,
environmental services and maintenance
8. what is the chain of command? - ANSWER --starts with lowest person,
often performing a simple job or task
--reports to a supervisor
--authority limited to department or persons directly supervised
--each supervisor reports to a higher level manager
--eventually, the chain ends with the CEO
9. what is the role of HR? - ANSWER HR is largely service and rendering
advice
10.why does the HR exist? - ANSWER the HR department exists to provide
advice, guidance, assistance, and whatever other services may be deemed
, appropriate according to the mission of the organization and the needs of
other departments
11.what factors affect HR? - ANSWER --perception of HR by other
employees
--behavior of HR staff and managers
--expectations by seniors managers
--education of HR employees
12.what are the models of HR organization? - ANSWER clerical, counseling,
industrial relations, control, and consulting
13.--common stereotype of HR
--HR department exists for following: process and file papers, maintain records,
track statistics and key dates, administer employee benefits plans
--HR rarely called upon for more than these basics - ANSWER clerical model
14.--relatively common in hospitals and other service organizations
--typical HR responsibilities: advocate for employees, provide resource to
managers for people problems, resolve disputes and disciplinary issues, place a
high priority on preserving privacy and confidentiality, stress training and
development, maintain a posture that is primarily reactive - ANSWER
counseling model
15.--common in organizations that are unionized
With Verified Multiple Choice and Conceptual
Actual 100% Correct Detailed Answers
Guaranteed Pass!!Current Update!!
1. What is the title of Human Resources? - ANSWER the title of human
resources reflects the diversity of duties (human) and importance
(resources) of its contribution to an organization
2. what reflects the increased importance of HR? - ANSWER the name
change from Personnel to HR reflects its increased importance
3. who does the HR typically report to? - ANSWER CEO (chief executive
officer) and COO (chief operating officer)
4. who does the HR prefer to report to? - ANSWER CEO
--this strengthens the HR department
--preserves independence
--limits conflicts of interest
--avoids inter-departmental conflict
5. perform the work of an organization
--creates product and generates revenue - ANSWER line department
,6. facilitate the work of an organization
--helps line departments to operate
--rarely generates revenue - ANSWER staff departments
7. can staff departments be removed? - ANSWER staff departments can be
removed and product or services will usually continue to be produced for a
time
--such interruptions impair the efficiency of line operations
--in health care, staff departments include housekeeping, finance,
environmental services and maintenance
8. what is the chain of command? - ANSWER --starts with lowest person,
often performing a simple job or task
--reports to a supervisor
--authority limited to department or persons directly supervised
--each supervisor reports to a higher level manager
--eventually, the chain ends with the CEO
9. what is the role of HR? - ANSWER HR is largely service and rendering
advice
10.why does the HR exist? - ANSWER the HR department exists to provide
advice, guidance, assistance, and whatever other services may be deemed
, appropriate according to the mission of the organization and the needs of
other departments
11.what factors affect HR? - ANSWER --perception of HR by other
employees
--behavior of HR staff and managers
--expectations by seniors managers
--education of HR employees
12.what are the models of HR organization? - ANSWER clerical, counseling,
industrial relations, control, and consulting
13.--common stereotype of HR
--HR department exists for following: process and file papers, maintain records,
track statistics and key dates, administer employee benefits plans
--HR rarely called upon for more than these basics - ANSWER clerical model
14.--relatively common in hospitals and other service organizations
--typical HR responsibilities: advocate for employees, provide resource to
managers for people problems, resolve disputes and disciplinary issues, place a
high priority on preserving privacy and confidentiality, stress training and
development, maintain a posture that is primarily reactive - ANSWER
counseling model
15.--common in organizations that are unionized
