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MGMT 11th Edition by Chuck Williams
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Chapterhj01_Management
1.hj_____hjishjdefinedhjashjgettinghjworkhjdonehjthroughhjothers.
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a.hj Orientation
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b.hjMarketing
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c.hj Management
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d.hjAccounting
ANSWER:hjhjc
2.hjWhenhjRuthhjwashjhiredhjbyhjGrahamhjServiceshjInc.hjtohjheadhjitshjcustomerhjservicehjoperations,h
shehjwashjtoldhjthathjherhjrolehjinvolvedhjsupervisinghjthehjworkhjofhjherhjemployeeshjandhjensuringhjt
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hathjtheyhjdidhjtheirhjjobshjwell.hjRuth'shjjobhjishjrelatedhjto:
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a.hj marketing.
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b.hjrecruitment.
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c.hj management.
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d.hjfinance.
ANSWER:hjhjc
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,Name:hj hjClass:hj hjDate:hj
3.hjAthjTroystenhjInc.,hjahjconstructionhjcompany,hjEdwin'shjjobhjresponsibilitieshjincludehjmonitorin
ghjthehjworkhjcarriedhjouthjbyhjthehjcompany'shjsitehjengineers.hjHehjishjalsohjresponsiblehjforhjensurin
ghjthathjallhjthehjengineershjarehjprovidedhjwithhjamplehjguidancehjandhjsupervisionhjsohjthathjtheyhjca
nhjperformhjallhjthehjassignedhjtaskshjtohjthehjbesthjofhjtheirhjability.hjInhjthehjgivenhjscenario,hjEdwin's
jobhjishjrelatedhjtohj_____.
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a.hj accounting
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b.hjsales
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c.hj management
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d.hjproduction
ANSWER:hjhjc
4.hjRelishhjInc.hjishjahjfruithjjuicehjmanufacturinghjcompany.hjThehjcompanyhjensureshjthathjrawhjmate
rialshjarehjfullyhjutilized.hjIthjalsohjmakeshjsurehjthathjminimalhjwastehjishjproduced.hjThehjjuicehjextra
ctinghjandhjpackaginghjunitshjofhjthehjcompanyhjarehjdesignedhjinhjsuchhjwayhjthathjthehjqualityhjofhjits
productshjishjmaintainedhjwithhjminimalhjcosts.hjRelishhjishjinvolvedhjinhjachievinghj_____.
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a.hj effectiveness
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b.hjefficiency
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c.hj autonomy
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d.hjpower
ANSWER:hjhjb
5.hjTrenthjAutomobileshjInc.hjwashjexpectinghjahjlargehjshipmenthjofhjscraphjmetalhjahjweekhjearlier.hj
Ashjthehjshipmenthjdidhjnothjarrivehjonhjtime,hjthehjsupplyhjmanagerhjathjTrenthjAutomobileshjwashjfor
CopyrighthjCengagehjLearning.hjPoweredhjbyhjCognero. Pagehj2
,Name:hj hjClass:hj hjDate:hj
cedhjtohjplacehjanotherhjorderhjforhjthehjsamehjquantityhjofhjscraphjmetalhjfromhjahjlocalhjmanufacturer.
hj Ashjahjresult,hjitshjcarhjmanufacturinghjprocesseshjgothjdelayedhjandhjexpenseshjincreased.hjInhjthishjs
cenario,hjTrenthjAutomobileshjishjdemonstratinghjahjlackhjofhj_____.
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a.hj synergy
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b.hjdisintermediation
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c.hj automation
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d.hjefficiency
ANSWER:hjhjd
6.hjTohjreducehjmanualhjerrors,hjDebronthhjInc.,hjahjmachineryhjmanufacturinghjcompany,hjautomate
dhjmosthjofhjitshjproductionhjprocesseshjusinghjComputerhjNumerichjControlhj(CNC)hjmachines.hjThi
shjreducedhjthehjlaborhjcost,hjwastagehjofhjrawhjmaterials,hjandhjrejectionhjofhjfinishedhjgoodshjduehjtoh
qualityhjissues.hjInhjthehjcontexthjofhjmanagement,hjthehjautomationhjofhjproductionhjprocesseshjathjD
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ebronthhjInc.hjexemplifieshj_____.
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a.hj synergy
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b.hjefficiency
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c.hj autonomy
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d.hjcontingency
ANSWER:hjhjb
7.hj_____hjinvolveshjaccomplishinghjtaskshjthathjhelphjfulfillhjorganizationalhjobjectives.
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a.hj Effectiveness
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, Name:hj hjClass:hj hjDate:hj
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b.hjEquity
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c.hj Synergy
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d.hjRetrenchment
ANSWER:hjhja
8.hjVenushjDiner,hjahjfasthjfoodhjrestaurant,hjhashjinstalledhjtwohjadditionalhjbillinghjcountershjtohjredu
cehjwaitinghjtimehjforhjitshjcustomers.hjThishjhashjhelpedhjthehjrestauranthjimprovehjitshjcustomerhjserv
icehjandhjsatisfaction.hjThishjscenariohjillustrateshjthathjVenushjDinerhjishjstrivinghjforhj_____.
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a.hj effectiveness
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b.hjconsistency
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c.hj synergy
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d.hjcohesiveness
ANSWER:hjhja
9.hjCalverdhjBankhjwashjonehjofhjthehjfirsthjbankshjtohjopenhjahjbranchhjinhjthehjruralhjcountyhjofhjShirle
s.hjEvenhjafterhjmanyhjotherhjbankshjopenedhjtheirhjbrancheshjinhjShirles,hjCalverdhjBankhjcontinueshjt
ohjhavehjthehjbiggesthjmarkethjsharehjbecausehjofhjitshjexcellenthjcustomerhjservice.hjInhjthehjcontexthjo
fhjmanagement,hjthehjShirleshjbranchhjofhjCalverdhjBankhjillustrateshj_____.
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a.hj synergy
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b.hjefficiency
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c.hj autonomy
CopyrighthjCengagehjLearning.hjPoweredhjbyhjCognero. Pagehj4