UHD MBA 6207 - Summer/Monday 2019
Midterm (Chapter and Case Studies)
Questions and Correct Answers
A(n) _____ can replace many applications with one unified set of
programs, making the system easier to use and more effective.
Ans: enterprise resource planning system
A(n) _____ is a network based on Web technologies that allows
selected outsiders, such as business partners and customers, to
access authorized resources of a company's intranet Ans: extranet
Choosing not to fire a sales representative who is
underperforming knowing that person is experiencing family
problems is a form of __________. Ans: knowledge
In the context of an information system, _____ involves keeping
data and information available for future use. Ans: storage
__________ manages basic computer operations such as start-up,
controls access to system resources, and manages computer
memory and files. Ans: System software
A transaction processing system (TPS) is the basic business system
that assists operational level analysts when making structured
decisions. Which of the below is not an example of a TPS? Ans:
Comfort Dental patient diagnosis system
Quality information that can be used for a variety of purposes is
said to be ______. Ans: flexible
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The value of information is directly linked to how it helps decision
makers achieve their organization's _____. Ans: goals
are considered to be the most important element in computer-
based information systems. Ans: People
_____ are people who work directly with information systems to
get results. Ans: End users
Harrison works at a nationally known grocery store chain. He is
analyzing sales data from the past five years to determine which
low-selling products should be discontinued. Harrison is most
likely a(n) ________. Ans: data scientist
A system that provides monthly production figures for a manager
at manufacturing facility is considered a(n) __________. Ans:
management information system (MIS)
Federal Express (FedEx) was one of the first large companies to
empower customers to serve themselves at their convenience
through the use of _____. Ans: a corporate extranet
Over the next few years, it is expected that many organizations
will focus on projects that _________. Ans: all of these answers
____ connect computers and equipment in a building, around the
country, or around the world to enable electronic communications
Ans: Networks
Which of the following is NOT an organizational complement?
Ans: familiar processes
When the IS organization and its resources are focused on efforts
that support the key objectives defined in the managers' strategic
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plan for the business, the organization is in _________. Ans:
alignment
If a hotel wishes to determine where to spend resources on
renovations - on interior decor or on curb appeal or on
recreational facilities - they would use business intelligence to
make the decision. Ans: True
The Internet of Things connects wireless identifiable objects
________. Ans: all of these
A database is essential to the operation of a computer-based
information system. Ans: True
In a manufacturing organization, the supply chain is a key value
chain whose primary activities include all of the following EXCEPT:
Ans: finance and accounting
While information systems were once primarily used to automate
manual processes, they have transformed the nature of work and
the shape of organizations themselves. Ans: True
In the contemporary view of information systems, they are
considered an integral part of the supply chain management
process mainly because they: _________. Ans: all of these
Suppose you are assigned to manage a virtual team. Which of the
following will you NOT do Ans: hold team meetings regularly -
whether the team members like it or not
While __________ attempts to understand and measure the current
process and make performance improvements accordingly,
__________ is the analysis and redesign of workflow that occurs at
the systems level or companywide level and the end-to-end view of
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