WELL DETAILED ANSWERS|LATEST
Management - ANSWER -The process of working with people and resources to
accomplish organizational goals
-Efficiently, effectively
The Four Functions of Management - ANSWER Planning
Organizing
Leading
Controlling
Planning - ANSWER Specifying goals and deciding the actions needed to achieve those
goals
Organizing - ANSWER Assembling and coordinating the resources needed to achieve
goals
Leading - ANSWER Stimulating people to be high performers
Controlling - ANSWER Monitoring and reacting to performance
Four Different Levels of Managers - ANSWER Top Level Managers
Middle level Managers
Frontline Managers
1
, Team Leader
Top-level managers - ANSWER Senior executives responsible for the overall
management and effectiveness of the organization.
Middle-level managers - ANSWER Managers located in the middle layers of the
organizational hierarchy, reporting to top-level executives.
Frontline managers - ANSWER Lower-level managers who execute the operational
activities of the organization
Team leader - ANSWER Employees who are responsible for facilitating successful team
performance
Three Roles That All
Managers Perform - ANSWER 1. Interpersonal roles
-Leader, liaison, figurehead
2. Informational roles
-Monitor, disseminator, spokesperson
3. Decisional roles
-Entrepreneur, disturbance handler, negotiator
Sources of Competitive Advantage - ANSWER The best managers and companies
deliver them all
1. Innovation
-The introduction of new goods and services
2.Quality
-The excellence of your product (goods or services)
2
Management - ANSWER -The process of working with people and resources to
accomplish organizational goals
-Efficiently, effectively
The Four Functions of Management - ANSWER Planning
Organizing
Leading
Controlling
Planning - ANSWER Specifying goals and deciding the actions needed to achieve those
goals
Organizing - ANSWER Assembling and coordinating the resources needed to achieve
goals
Leading - ANSWER Stimulating people to be high performers
Controlling - ANSWER Monitoring and reacting to performance
Four Different Levels of Managers - ANSWER Top Level Managers
Middle level Managers
Frontline Managers
1
, Team Leader
Top-level managers - ANSWER Senior executives responsible for the overall
management and effectiveness of the organization.
Middle-level managers - ANSWER Managers located in the middle layers of the
organizational hierarchy, reporting to top-level executives.
Frontline managers - ANSWER Lower-level managers who execute the operational
activities of the organization
Team leader - ANSWER Employees who are responsible for facilitating successful team
performance
Three Roles That All
Managers Perform - ANSWER 1. Interpersonal roles
-Leader, liaison, figurehead
2. Informational roles
-Monitor, disseminator, spokesperson
3. Decisional roles
-Entrepreneur, disturbance handler, negotiator
Sources of Competitive Advantage - ANSWER The best managers and companies
deliver them all
1. Innovation
-The introduction of new goods and services
2.Quality
-The excellence of your product (goods or services)
2
