NR 446 EDAPT (Week 2) EXAM 1 STUDY GUIDE
Communication in Nursing Leadership
Understanding Communication
Definition: Communication is the method for sharing
thoughts and ideas, involving a sender, message, and
receiver.
Verbal and Nonverbal Cues: Verbal cues include spoken
or written language, while nonverbal cues encompass body
language, facial expressions, and tone of voice.
Written Communication: Common in organizations for
sharing uniform messages but has drawbacks like being
open to interpretation and lacking immediate feedback.
Tips for Effective Written Communication: Use clear
language, follow organizational style, utilize bullet points,
headings, and review for clarity and tone.
Information vs. Communication: Information is one-way
and formal, while communication is bi-directional and
involves feedback.
Leadership Communication: Different levels include
CNO (Chief Nursing Officer) and Unit Nurse
Leader/Manager, each with specific communication roles.
Variables Impacting Organizational Communication
Formal Structure: Can hinder timely information flow
within organizations.
, Quality of Communication: Can be distorted at different
levels, impacting understanding.
Quantity of Communication: High volume can lead to
perceptions of inauthenticity.
Spatial Distance: Proximity affects perception and
engagement in communication.
Cultural and Gender Differences: Require understanding
and sensitivity to various backgrounds and perceptions.
Power/Status: Affects communication dynamics and job
satisfaction within organizations.
Technology in Organizational Communication
Internet & Intranet: Used for quick and efficient
information sharing within organizations.
Wireless Networks & Social Media: Enhance
communication reach and consistency in modern
workplaces.
Confidentiality of Communication
HIPAA: Protects client medical information and sets
guidelines for maintaining confidentiality.
Guidelines for Maintaining Confidentiality: Include
avoiding online sharing of identifiable client information,
observing professional boundaries, and using privacy
settings.
Summary of Effective Communication in Nursing
Leadership
Communication in Nursing Leadership
Understanding Communication
Definition: Communication is the method for sharing
thoughts and ideas, involving a sender, message, and
receiver.
Verbal and Nonverbal Cues: Verbal cues include spoken
or written language, while nonverbal cues encompass body
language, facial expressions, and tone of voice.
Written Communication: Common in organizations for
sharing uniform messages but has drawbacks like being
open to interpretation and lacking immediate feedback.
Tips for Effective Written Communication: Use clear
language, follow organizational style, utilize bullet points,
headings, and review for clarity and tone.
Information vs. Communication: Information is one-way
and formal, while communication is bi-directional and
involves feedback.
Leadership Communication: Different levels include
CNO (Chief Nursing Officer) and Unit Nurse
Leader/Manager, each with specific communication roles.
Variables Impacting Organizational Communication
Formal Structure: Can hinder timely information flow
within organizations.
, Quality of Communication: Can be distorted at different
levels, impacting understanding.
Quantity of Communication: High volume can lead to
perceptions of inauthenticity.
Spatial Distance: Proximity affects perception and
engagement in communication.
Cultural and Gender Differences: Require understanding
and sensitivity to various backgrounds and perceptions.
Power/Status: Affects communication dynamics and job
satisfaction within organizations.
Technology in Organizational Communication
Internet & Intranet: Used for quick and efficient
information sharing within organizations.
Wireless Networks & Social Media: Enhance
communication reach and consistency in modern
workplaces.
Confidentiality of Communication
HIPAA: Protects client medical information and sets
guidelines for maintaining confidentiality.
Guidelines for Maintaining Confidentiality: Include
avoiding online sharing of identifiable client information,
observing professional boundaries, and using privacy
settings.
Summary of Effective Communication in Nursing
Leadership
