COMPLETE QUESTIONS AND SOLUTIONS
● The five stages Dr. Bruce Tuckman (1965) introduced of group
development. Answer: Forming, Storming, Norming, Performing,
Adjorning
● Forming. Answer: In this stage, team members may be meeting for the
first time. Often, no one really knows much about anyone else on the
team. It may be premature to refer to this group of individuals as a team.
It is a time of introduction and forming relationships and understanding
from exchange of information.
● Storming. Answer: Team members are beginning to know about each
other, but they do not yet understand how to work together. Members
may "jockey for position" within the team. The dynamics of working
together beyond any written statement of "roles and responsibilities" are
being established. Personalities surface, showing the strengths,
weaknesses, and personal needs of each individual on the team.
Integration into a team may come with some struggle and conflict.
● Norming. Answer: Team members have "figured out" how they will
interact with each other. Working relationships are beginning to form.
Trust and understanding is beginning to form between team members.
,They are beginning to feel comfortable working together and openly and
willingly sharing information.
● Performing. Answer: Team members are fully comfortable working
together. Trust has been developed. Working relationships have jelled.
Work is being conducted and project progress is occurring.
● Adjourning. Answer: This only occurs when all the team's work has
been completed and the team is no longer required. This may occur at
any time in the project life cycle.
● Co-located Teams. Answer: involves team members physically
working at the same location or holding project meetings together in a
common setup.
● Virtual Teams. Answer: are teams whose members interact primarily
through electronic communications. Members of a virtual team may be
within the same building or across continents.
● Two common situations occur that may prompt a change to the
baseline scope. Answer: The scope may be expanded to include
additional functionality or the scope may be diminished due to changes
in the project environment such as reduced funding or requirements or
changing time/due date.
,● Scope creep. Answer: occurs when the project team integrates
enhancements to the scope without proper evaluation and approval.
● work performance data. Answer: will identify the work activities that
are completed, partially completed, or not started.
● risk register. Answer: is a list of potential risks, how the risks will be
monitored, and what action will be taken should the risk event occur.
● corrective action. Answer: is a document issued to identify quality
failures and how they will be corrected. The deliverable itself may need
to be reworked and the project plan may need to be revised to ensure
that future deliverables do not include the same error.
● The Four Categories of Change. Answer: Contingency plans,
improvement changes, external events, scope change
● The change management system. Answer: is in place to formally
identify, evaluate, decide, and communicate project changes.
● Recording. Answer: is the process of documenting and archiving
project-related information.
● Reporting. Answer: is a key nonverbal communications methodology
used to inform and to document project information.
, ● Weekly status reports that are often working documents for the team to
communicate:. Answer: Accomplishments, Issues, Schedules, Resource
utilization
● Monthly status reports for senior stakeholders that would include:.
Answer: Project overview bragging about progress, Issues including red
light (critical) problems needing immediate resolution, yellow light
items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization
and plans
● Monthly Financial Report. Answer: showing progress against the
budget quantifying monies spent and planned to be spent and identifying
issues with recommendations for resolution
● Change management reporting. Answer: showing changes identified,
requiring approval, and resolution.
● Project controls. Answer: are the data gathering, management, and
analytical processes used to predict, understand, and constructively
influence the time and cost outcomes of a project or program.
● Three Aspects of Project Quality. Answer: quality management,
quality assurance, and quality control.