EXAM NEWEST EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS (100% CORRECT VERIFIED
ANSWERS) ALREADY GRADED A+
Flex Additive - ANSWER-This is added to the paint when applying it to a plastic
part. Plastic parts will bend slightly with wind and the paint must be flexible to
prevent cracking.
HSLA - ANSWER-High Strength Low Alloy
High Strength Low Alloy - ANSWER-A high strength, light weight metal commonly
used for hoods on some pickups and cars. HLSA requires more heat and is difficult
to repair.
Indemnify - ANSWER-An insurance company is responsible to return their policy
holder to Pre-Loss conditions.
, LKQ - ANSWER-Like Kind and Quality
Like Kind and Quality - ANSWER-Used parts of similar quality to those they are
replacing. These will most likely be used when it is difficult or impossible to get
new OEM parts.
Long Expansion - ANSWER-Commonly called the "snowflake" in Mitchell. It will be
your best friend. Long Expansion contains often repeated operations that will be
used in writing an estimate.
Magnuson - Moss Act - ANSWER-Manufacturer cannot void a warranty if
aftermarket parts are used as long as the aftermarket parts meet or exceed the
manufacturer's specifications.
ACV - ANSWER-actual cash value
After Market Parts - ANSWER-Parts produced by a 3rd party for use on
automobiles.
Betterment - ANSWER-An improvement made to and automobile that increases
its value, rather than a repair that simply maintains its current value
BL - ANSWER-Blend
Blend - ANSWER-This operation is equal to half the RF time on a panel. Blend
would be necessary if an adjacent panel required some paint so the color would