IAHSS Advanced Pretest, IAHSS
Advanced Training for Healthcare
Security Personnel 4th Edition
IAHSS ADVANCED PRETEST, IAHSS ADVANCED TRAINING
FOR HEALTHCARE SECURITY PERSONNEL 4TH EDITION TEST
BANK | 200+ QUESTIONS AND 100% VERIFIED ANSWERS |
GRADED A+ | GUARANTEED PASS!!
___ Patrol contributes, more than any other method of patrol to excessive
socialization.
- answer-Foot.
_____ can be an excellent way to measure customer service and improve
performance
- answer-Feedback
______ can be an excellent way to measure customer service and improve
performance
- answer-feedback
______ is an element in improving customer service
- answer-all of the above ( identifying customers, attitude, communication,
training)
_________ is an element in improving customer service.
- answer-Identifying customers, attitude, communication, and training
__________ patrol contributes, more than any other method of patrol, to excessive
socialization.
,- answer-Foot
___________ can be an excellent way to measure customer service and improve
performance.
- answer-Feedback
_________________ produced by security personnel should always be viewed as
important and conform to required formats.
- answer-Documentation
A forensic patient's criminal record should be disclosed to whom?
- answer-Security personnel only
A good crime prevention program uses perimeter barriers, building exteriors, and
interior controls to create:
- answer-Layers of protection
A healthcare security department should do this with any photographic or video
evidence from a civil disturbance.
- answer-Turn it over to the organization's legal department.
A healthcare security or police officer should do what during a labor dispute?
- answer-Remain objective.
A major disadvantage to foot patrol is
- answer-the opportunity to socialize excessively.
A security officer responding to a crime scene should do what?
- answer-Respond as quickly as possible, observing all safety practices.
,A security officer responding to a crime scene should what?
- answer-Respond quickly as possible, observing all safety practices.
A successful selection and screening process of a K-9 team includes the following:
- answer-An officer committed to being a handler. An initial observation by a
qualified trainer to determine how well the handler and canine react to each other.
A visit to the handlers home if the canine will be housed there. A qualified trainer
interviews the family, evaluates the home environment and the family's
compatibility with the dog and determines if the property can accommodate the
canine. The visit is also used to determine if the handler and family will care for
the dog as the de facto owners. Completion of successful training of the handler
and selected canine.
A(n) _____ _____ _____ system can have many components, including electronic
locks, a video tie in and alarm contacts
- answer-Electronic Access Control
Access Control
- answer-Facility and building access controls are also key in minimizing security
risks. Be diligent in looking for doors left open, breached fence lines, defective
locking hardware, and doors that do not shut5 or lock the property.
According to the Employment Law Alliance study conducted in 2007, how many
workers have been victims of abuse at work?
- answer-Nearly half.
according to William Webster, director of the FBI, informants
- answer-are the single most important tool in law enforcement
additional steps are necessary to sustain employee awareness and involvement in
the security effort. all of the following vehicles are used except
- answer-overhead paging system announcements
, Advantages of K-9 Patrol
- answer-Increases officer safety. Can detect the presence of a person hiding when
an officer cannot (dog's sense of smell is 400 times better than a human and
hearing is 20 time better). Can detect and prevent escape of wrong-doers. Can
detect fires. Efficient in reducing crime in parking areas; reduces the need for
additional staff. Can disperse a crowd and is especially efficient in reducing
confrontations, including those with gangs. Provides great public relations with
patients, especially on children's units.
After arriving at a crime scene, what should the security officer do first?
- answer-Protect his or her personal safety.
After the healthcare organization has identified the list of potential threats,
prioritized the list, and selected those that would affect the facility, it must do
what?
- answer-Implement procedures and controls to reduce or eliminate areas of
vulnerability.
all potential responders to an alarm activation must receive training on
- answer-the management of violence and aggressive behavior in critical response
Appearing professional, friendly, approachable and positive are the basis for your
- answer-attitude
Arriving at a crime scene: Issues to address
Protect yourself.
- answer-Protect yourself- Be aware of your surroundings, and the people involved.
Take time to assess the situation and ask yourself 3 questions: Is the perpetrator if
violent still n the scene? Are physical hazards present that pose an immediate
danger to you or another? Does the environment pose a threat (e.g. unsafe building,
location, weather hazard)?
Advanced Training for Healthcare
Security Personnel 4th Edition
IAHSS ADVANCED PRETEST, IAHSS ADVANCED TRAINING
FOR HEALTHCARE SECURITY PERSONNEL 4TH EDITION TEST
BANK | 200+ QUESTIONS AND 100% VERIFIED ANSWERS |
GRADED A+ | GUARANTEED PASS!!
___ Patrol contributes, more than any other method of patrol to excessive
socialization.
- answer-Foot.
_____ can be an excellent way to measure customer service and improve
performance
- answer-Feedback
______ can be an excellent way to measure customer service and improve
performance
- answer-feedback
______ is an element in improving customer service
- answer-all of the above ( identifying customers, attitude, communication,
training)
_________ is an element in improving customer service.
- answer-Identifying customers, attitude, communication, and training
__________ patrol contributes, more than any other method of patrol, to excessive
socialization.
,- answer-Foot
___________ can be an excellent way to measure customer service and improve
performance.
- answer-Feedback
_________________ produced by security personnel should always be viewed as
important and conform to required formats.
- answer-Documentation
A forensic patient's criminal record should be disclosed to whom?
- answer-Security personnel only
A good crime prevention program uses perimeter barriers, building exteriors, and
interior controls to create:
- answer-Layers of protection
A healthcare security department should do this with any photographic or video
evidence from a civil disturbance.
- answer-Turn it over to the organization's legal department.
A healthcare security or police officer should do what during a labor dispute?
- answer-Remain objective.
A major disadvantage to foot patrol is
- answer-the opportunity to socialize excessively.
A security officer responding to a crime scene should do what?
- answer-Respond as quickly as possible, observing all safety practices.
,A security officer responding to a crime scene should what?
- answer-Respond quickly as possible, observing all safety practices.
A successful selection and screening process of a K-9 team includes the following:
- answer-An officer committed to being a handler. An initial observation by a
qualified trainer to determine how well the handler and canine react to each other.
A visit to the handlers home if the canine will be housed there. A qualified trainer
interviews the family, evaluates the home environment and the family's
compatibility with the dog and determines if the property can accommodate the
canine. The visit is also used to determine if the handler and family will care for
the dog as the de facto owners. Completion of successful training of the handler
and selected canine.
A(n) _____ _____ _____ system can have many components, including electronic
locks, a video tie in and alarm contacts
- answer-Electronic Access Control
Access Control
- answer-Facility and building access controls are also key in minimizing security
risks. Be diligent in looking for doors left open, breached fence lines, defective
locking hardware, and doors that do not shut5 or lock the property.
According to the Employment Law Alliance study conducted in 2007, how many
workers have been victims of abuse at work?
- answer-Nearly half.
according to William Webster, director of the FBI, informants
- answer-are the single most important tool in law enforcement
additional steps are necessary to sustain employee awareness and involvement in
the security effort. all of the following vehicles are used except
- answer-overhead paging system announcements
, Advantages of K-9 Patrol
- answer-Increases officer safety. Can detect the presence of a person hiding when
an officer cannot (dog's sense of smell is 400 times better than a human and
hearing is 20 time better). Can detect and prevent escape of wrong-doers. Can
detect fires. Efficient in reducing crime in parking areas; reduces the need for
additional staff. Can disperse a crowd and is especially efficient in reducing
confrontations, including those with gangs. Provides great public relations with
patients, especially on children's units.
After arriving at a crime scene, what should the security officer do first?
- answer-Protect his or her personal safety.
After the healthcare organization has identified the list of potential threats,
prioritized the list, and selected those that would affect the facility, it must do
what?
- answer-Implement procedures and controls to reduce or eliminate areas of
vulnerability.
all potential responders to an alarm activation must receive training on
- answer-the management of violence and aggressive behavior in critical response
Appearing professional, friendly, approachable and positive are the basis for your
- answer-attitude
Arriving at a crime scene: Issues to address
Protect yourself.
- answer-Protect yourself- Be aware of your surroundings, and the people involved.
Take time to assess the situation and ask yourself 3 questions: Is the perpetrator if
violent still n the scene? Are physical hazards present that pose an immediate
danger to you or another? Does the environment pose a threat (e.g. unsafe building,
location, weather hazard)?
