Management
What are the five elements of the HR management process? - CORRECT ANSWER-
Planning, organizing, staffing, leading, controlling
Manager in all department essential deal with five elements: planning, organizing, ___,
leading, controlling - CORRECT ANSWER-Staffing
Questions to be addressed during strategic HR recruitment and planning might include
except the following - CORRECT ANSWER-What is our plan for downsizing
employees?
Understanding organizational context and the external job market would be most helpful
in - CORRECT ANSWER-the recruiting process
The job analysis leads to development of a - CORRECT ANSWER-Position/job
description
A primary goal of staffing on organization is both person-___fit and person-___fit -
CORRECT ANSWER-Job;organization
Internal sources of recruitment include - CORRECT ANSWER-Promotions and transfers
Performance reviews are conducted - CORRECT ANSWER-To provide performance
feedback to all employees, provide them with a formal opportunity to discuss their
perspectives and career goals as well as provide a basis for making compensation
decisions
When assessing performance relative to standards - CORRECT ANSWER-It is
important to obtain feedback from a variety of sources and include information about
goals, behavior and quality of work, i.e. not only find out what was done but how it got
done
___ has the major objective of teaching employees about the organizations history,
culture and management practices - CORRECT ANSWER-Socialization
In the ADDIE process, the A standards for Analysis. The analysis step - CORRECT
ANSWER-Is not given enough careful attention in the desire to fix an obnoxious
problem as quickly as possible
Constructive discharge is a(n) ___ practice used by employees - CORRECT ANSWER-
Legal
, HR management serve a strategic role in most organizations because ___? -
CORRECT ANSWER-Organizations are instituting HR practices aimed at gaining
competitive advantage through their employees
It is critical that Human Resource Management attends to ___ and ___ - CORRECT
ANSWER-Strategic; operational issues
HR management is the process of developing and managing ____ - CORRECT
ANSWER-Formal and informal systems to manage human talent within an organization
in order to achieve sustainable competitive advantage
Expectations for some positions may include financial impact of the position related to
___, ___, profitability or efficiency - CORRECT ANSWER-Spending; revenue
Total compensation refers to - CORRECT ANSWER-The sum of all direct financial
earnings as well as those that have indirect financial benefit
Many factors impact employee compensation. They do not normally include -
CORRECT ANSWER-Anticipated career growth and promotions
The Fair Labor Standards Act (FLSA) - CORRECT ANSWER-Addresses issues such as
overtime pay and minimum wage
Which of these is not a part of job evaluation - CORRECT ANSWER-Performance
reviews
An example of a non-exempt level employee would be a(n) - CORRECT ANSWER-
Teachers aid
Communications, as it relates to employees relations, often includes attention to having
an open-door policy and complete an up-to-date employee handbook. Other aspects
include - CORRECT ANSWER-Using employee surveys and focus groups to
understand employee opinions and concerns
Ethical issues in the workplace should be viewed from the perspective of - CORRECT
ANSWER-Individual and situational factors relevant to the particular issue under
consideration
A simple model for making ethical decisions, begins with ___ and then ___ - CORRECT
ANSWER-Recognizing a moral/ethical situation exists; making a moral/ethical
judgement
One of the keys to success for employee discipline is to maintain a - CORRECT
ANSWER-Calm, professional, and respectful approach by all parties