PGA GOLF MANAGEMENT 3.0 LEVEL 3 EXAM
QUESTION BANK NEWEST 2026 ACTUAL EXAM
QUESTIONS AND CORRECT DETAILED ANSWERS
(VERIFIED ANSWERS) ALL ANSWERED {370 Q & A}
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What is the most effective way to both value and determine the
current amount of inventory in real time? - ✔✔✔ Correct Answer >
Monitor and manage inventory through a POS system
What aspect of the work assignment is being managed when the
General Manager considers what jobs are best suited to which
performers? - ✔✔✔ Correct Answer > Keeping the staff motivated and
engaged
How is the motivation of staff members affected by managers
who constantly provide instructions and suggestions regarding
assignments? - ✔✔✔ Correct Answer > Becomes frustrated, no
autonomy is given; motivation of staff members is decreased
How does discretionary enforcement of policies contribute to the
motivation of performers in a working environment? - ✔✔✔ Correct
Answer > Demotivates the performer with confusion
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Golf bag sales this year totaled $6200 and generated a 30% gross
margin for the year. The average inventory throughout the year
for golf bags $2170. What was the turn rate for golf bags? - ✔✔✔
Correct Answer > Use turn rate formula:
(6200 x .7) = 4340
4340/ 2170 = 2
Calculate the dollars per round given:
-Retail Sales: $500,000
-Gross Margin: $200,000
-Rounds Played: $50,000 - ✔✔✔ Correct Answer > 500,,000 = 10
The golf professional reported 2400 general rounds and an
additional 350 tournament rounds played in June. June
merchandise sales for the golf shop were $23,350. What is the
average amount of merchandise sold each time someone played
a round that month? - ✔✔✔ Correct Answer > 23, = 8.49
How can a higher inventory turnover rate affect GMROI? - ✔✔✔
Correct Answer > A higher turnover rate can lead to a higher GMROI
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What does GMROI tell us? - ✔✔✔ Correct Answer > Indicates how much
money the operation makes for every dollar invested in history
What is the difference between what was planned and what
actually happened? - ✔✔✔ Correct Answer > Variances
What does a variance report explain? - ✔✔✔ Correct Answer >
Highlights items specifically over or under a budget
What is the value of analyzing performance variances? - ✔✔✔
Correct Answer > If the professional is thorough in this then they can
implement strategies to fix variances
What financial management tools is a possible resource for
performance numbers used to produce a variance report? - ✔✔✔
Correct Answer > POS System
What type of markdown is a point-of-sale discount? - ✔✔✔ Correct
Answer > Temporary markdown, common for holidays
What markdown would be required to sell a poorly moving
keystone item at cost? - ✔✔✔ Correct Answer > Markdown: lowering
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the price of a product in order to sell it quickly- it can be small or
drastic
Which pair of strategies most likely would reduce shop
inventories that have been increasing due to poor sales? - ✔✔✔
Correct Answer > Clearance and liquidations
What are examples of inventory exit strategies? - ✔✔✔ Correct
Answer > Outlets, returns and consignment agreements,
cooperation with other facilities
When should a manager address performance gaps if an issue
arises regarding a performer's work? - ✔✔✔ Correct Answer > As
quickly as possible before it becomes too large to address
How should the complexity of a task be handled if a performer is
learning something new? - ✔✔✔ Correct Answer > Start simply and
only provide the basics at first
What expectations should a manager's performance standards
reflect? - ✔✔✔ Correct Answer > Reflect what the manager expects in
terms of quality, timeliness, and initiative on the staff member's
part