SCM300 EXAM2 2026 Questions and
Answers
Chargebacks - Correct answer-Effective penalties charged by retail organizations to
their suppliers/vendors for any number of minor/major supply chain offenses.
Often leads to litigation
Vendor Managed Inventory - Correct answer-A characterized arrangement where
retailers allow vendors to monitor in-store inventories, initiate orders/shipments to
the store when inventories are low, also bring items into the store and onto the shelf
Balking - Correct answer-When a potential customer sees the line, but never joins
the line because they think it looks too long/slow
Reneging - Correct answer-When a customer joins the line, gets frustrated and
leaves the line
Lambda - Correct answer-Arrival rate
Customers/Time
Mu - Correct answer-Service rate
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, Customers/Time
Percentage of time worker is busy - Correct answer-LAMBDA/MU
This equals 'P'
Probability that the system is empty (nobody in line) - Correct answer-P0 =1 - p
Bullwhip Effect - Correct answer-Fairly stable demand results in a proliferation in
the amount of inventory that is carried as one travels upstream in the supply chain
Sustainable Development - Correct answer-Development that meets the needs of
the present without compromising the ability of future generations to meet their
needs
What is the name of the industry that is capable of manufacturing all sorts of
electronics items for different companies like Sony, Apple, Microsoft, and
Blackberry? - Correct answer-EMS: Electronic manufacturing services
Which Chinese company was responsible for manufacturing the Mattel toys
containing lead paint? - Correct answer-Lee Der
What are the self-reinforcing principles Zara implements? - Correct answer-Close
the loop, stick to the rhythm across the supply chain, and leverage your capital
assets to increase supply chain flexibility
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Answers
Chargebacks - Correct answer-Effective penalties charged by retail organizations to
their suppliers/vendors for any number of minor/major supply chain offenses.
Often leads to litigation
Vendor Managed Inventory - Correct answer-A characterized arrangement where
retailers allow vendors to monitor in-store inventories, initiate orders/shipments to
the store when inventories are low, also bring items into the store and onto the shelf
Balking - Correct answer-When a potential customer sees the line, but never joins
the line because they think it looks too long/slow
Reneging - Correct answer-When a customer joins the line, gets frustrated and
leaves the line
Lambda - Correct answer-Arrival rate
Customers/Time
Mu - Correct answer-Service rate
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, Customers/Time
Percentage of time worker is busy - Correct answer-LAMBDA/MU
This equals 'P'
Probability that the system is empty (nobody in line) - Correct answer-P0 =1 - p
Bullwhip Effect - Correct answer-Fairly stable demand results in a proliferation in
the amount of inventory that is carried as one travels upstream in the supply chain
Sustainable Development - Correct answer-Development that meets the needs of
the present without compromising the ability of future generations to meet their
needs
What is the name of the industry that is capable of manufacturing all sorts of
electronics items for different companies like Sony, Apple, Microsoft, and
Blackberry? - Correct answer-EMS: Electronic manufacturing services
Which Chinese company was responsible for manufacturing the Mattel toys
containing lead paint? - Correct answer-Lee Der
What are the self-reinforcing principles Zara implements? - Correct answer-Close
the loop, stick to the rhythm across the supply chain, and leverage your capital
assets to increase supply chain flexibility
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
