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intangibility
inseparability
variability
perishability - Ans Nature and characteris c of a service
Product
Price
Promo on
Place - Ans What are the 4 Kotler's Market Strategies?
Intensity of Compe ve Rivalry
Threat of New Entrants
Threat of Subs tute
Bargaining Power of Customers
Bargaining Power of Suppliers - Ans What are Porter's 5 forces?
Conceive
Plan
Develop
Qualify
Launch
,Deliver
Re re - Ans What are the 7 phases of PLC?
Conceive
Plan
Develop
Qualify - Ans What are the steps of NPD? (Phases)
Market Penetra on - Ans What is the strategy for exis ng market/exis ng product? (Ansoff's
Growth Matrix)
Product Development - Ans What is the strategy for exis ng market/new product? (Ansoff's
Growth Matrix)
Market Development - Ans What is the strategy for NEW market/exis ng product? (Ansoff's
Growth Matrix)
Diversifica on - Ans What is the strategy for new market/new product? (Ansoff's Growth
Matrix)
Introduc on - Ans Market Objec ve: Gain awareness
Compe on: None
Product: One
Price: Skimming/Penetra on
Promo on: Educate/Inform
Place: Limited
, Growth - Ans Market Objec ve: Stress differen a on
Compe on: Growing
Product: More version
Price: Gain market share
Promo on: Compe ve differences
Place: more outlets
Maturity - Ans Market Objec ve: Maintain brand loyalty
Compe on: Many
Product: Full
Price: Defend market share
Promo on: Reminder oriented
Place: Max outlets
Decline - Ans Market Objec ve: Harvest/Dele on
Compe on: Reduced
Product: Best Sellers
Price: Stay profitable
Promo on: Reduced
Place: Few
Product Manager roles - Ans Owns strategy
Market expert
Business case dev expert
Presents needs